Partially carried out capitalization without reference to the process and problematic further sales
Good afternoon,
Posting BP: https://owwa.crm-onebox.com/admin/customorder/order/13448/edit/
After transferring the process to the "Capitalized" status, something went wrong, some of the goods are indicated in the table that they are capitalized, but there is no information in the warehouse about this.
PSU sale: https://owwa.crm-onebox.com/admin/customorder/order/13258/edit/
After the transfer to the "Sent" status, the goods should have been sold, part of the goods according to the table was sold, but there is no information about this in the warehouse.
An example of a product with warehouse information: https://owwa.crm-onebox.com/admin/shop/products/19546/storage/ - empty, but this product was capitalized during the capitalization process and sold during the sale process, according to the tables, but there is no mention of this in the product itself, and there is also no possibility to cancel either the sale or posting.
Please help to understand the situation, beca
Original question is available on version: ru
Posting BP: https://owwa.crm-onebox.com/admin/customorder/order/13448/edit/
After transferring the process to the "Capitalized" status, something went wrong, some of the goods are indicated in the table that they are capitalized, but there is no information in the warehouse about this.
PSU sale: https://owwa.crm-onebox.com/admin/customorder/order/13258/edit/
After the transfer to the "Sent" status, the goods should have been sold, part of the goods according to the table was sold, but there is no information about this in the warehouse.
An example of a product with warehouse information: https://owwa.crm-onebox.com/admin/shop/products/19546/storage/ - empty, but this product was capitalized during the capitalization process and sold during the sale process, according to the tables, but there is no mention of this in the product itself, and there is also no possibility to cancel either the sale or posting.
Please help to understand the situation, beca
Answers:
Good afternoon. We took your problem for discussion
06.05.2021, 17:55
Original comment available on version: ru
Good afternoon, thank you - waiting for feedback.
06.05.2021, 17:57
Original comment available on version: ru
Good afternoon. We have set a mode on your box in which if a similar problem occurs, there will be a 500 error. Those. From now on, operations should always be in history. I also cleared the data that is not visible in the panel on posting, so that there are no situations as described above: there is a quantity in the process product, but there is no physical posting.
07.05.2021, 08:56
Original comment available on version: ru
Good afternoon, we have a big problem, now there are no stocks for all goods.
Product example: https://owwa.crm-onebox.com/admin/shop/products/5374/storage
Product example: https://owwa.crm-onebox.com/admin/shop/products/5374/storage
07.05.2021, 09:07
Original comment available on version: ru
Andrew, sorry for the inconvenience. When I wrote the message, I started recalculating the balances for all products, it should end within half an hour
07.05.2021, 09:12
Original comment available on version: ru
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