Incorrect process total

It would be nice if you could provide a link to the problematic process. And perhaps the indicated action was not put at the stage at which the process is now?

I provided you a link to the processes in the first post :)

[quote] Oleg Tarasenko wrote: I provided you a link to the processes in the first post :) [/quote] You provided links to the BP constructor and contact, but not to the process, the final block of which is shown in the screenshot.

Process "Ordering goods": https://bxx.as-service.com.ua/admin/customorder/order/2597/edit/ Subprocess "Order to supplier" https://bxx.as-service.com.ua/admin/customorder/order/2597/edit/ The total amount changes after going to the "Goods arrived" stage of the "Order to supplier" subprocess https://bxx.as-service.com.ua/admin/customorder/order/2597/edit/

[quote] Oleg Tarasenko wrote: Already tried to activate the action "Ignore payments of subprocesses" in all options, no result. [/quote] The process is at the stage https://bxx.as-service.com.ua/admin/shop/workflowstatus/220/action/new/ and there is no specified action on it. If you add it, then at this stage it will count 2900 in "Paid", that is, as needed.

In a strange way, everything works. The process https://bxx.as-service.com.ua/admin/customorder/order/2623/edit/ cannot be switched manually. The subprocess "Order to the supplier TEST" has been created https://bxx.as-service.com.ua/admin/customorder/order/2624/edit/ when switching to the statuses "Paid" and "On the way", the amount is displayed incorrectly (the presence or the absence of the action "Ignore payments of subprocesses" does not affect the result in any way). When you go to the stages "Goods arrived" and "Deal completed" - the final part is correct. I have left these processes in their respective statuses so you can make sure: "Order to supplier TEST" https://bxx.as-service.com.ua/admin/customorder/order/2624/edit/ , go through the steps Paid, On the way, Goods arrived, Transaction Completed, see the final part of the process in parallel "Ordering goods TEST" https://bxx.as-service.com.ua/admin/customorder/order/2623/edit/ Although in the end (after passing through all the statuses) the final part is correct - I can't understand the logic by which the amount in the "Paid" line changes...

[quote] Tarasenko Oleg Client wrote: I have left these processes in their respective statuses so you can make sure: "Order to supplier TEST" https://bxx.as-service.com.ua/admin/customorder/order/2624/edit/ , go through the steps Paid, On the way, Goods arrived, Transaction Completed, see the final part of the process in parallel "Ordering goods TEST" https://bxx.as-service.com.ua/admin/customorder/order/2623/edit/ [/quote] I switched to "Paid" - added outgoing payment for 2100. But since the customer's order in the current status "Order to the supplier" https://bxx.as-service.com.ua/admin/shop/workflowstatus/251/action/new/ no action has been added to ignore subprocess payments on this status - and takes it into account. Add - will not be taken into account. You do not need to consider at all stages - add an action at all.

Thank you! Now everything is correct. I just didn't understand it: "You don't need to take into account at all stages - add an action at all."

There was one more question (perhaps it should be moved to another post): In the client's account after the payment is made, two Balance lines (screen) are displayed. The top is wrong, the bottom is correct. What do these values depend on? Something is not configured in the business process? [file]3330[/file]