OS - Email active/inactive
We have a problem that we do not know how to solve.
As a rule, we send letters to counterparties from the comments feed. Some employees have added personal emails to their profiles. And now if you write an email, then the personal email is automatically substituted, and not the corporate one. Is there a setting that:
- does not add a deactivated email in the "from" field?
or
- corporate email will always be the first when creating a letter
How to solve this problem?
Original question is available on version: ru
As a rule, we send letters to counterparties from the comments feed. Some employees have added personal emails to their profiles. And now if you write an email, then the personal email is automatically substituted, and not the corporate one. Is there a setting that:
- does not add a deactivated email in the "from" field?
or
- corporate email will always be the first when creating a letter
How to solve this problem?
Answers:
no setting
just enter the 1st corporate email and it will be the 1st in the list
just enter the 1st corporate email and it will be the 1st in the list
24.09.2021, 10:03
Original comment available on version: ru
Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:
no setting
just enter the 1st corporate email and it will be the 1st in the list
Thanks, but then there will be two identical addresses in the list. Maybe you can make it so that if the same corporate address is added to the employee's card, then this duplication will simply not be displayed and the address from the card will be the first in the list?
24.09.2021, 18:06
Original comment available on version: ru
Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:
it will remove the double
is not it so?
No, it won't.
27.09.2021, 07:17
Original comment available on version: ru
Kornev Mikhail
Client
Ergo wrote:
Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:
it will remove the double
is not it so?
No, it won't.
remove the duplicate in the card
and you have system mail from settings + yours
27.09.2021, 15:31
Original comment available on version: ru
Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:
Kornev Mikhail
Client
Ergo wrote:
Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:
it will remove the double
is not it so?
No, it won't.
remove the duplicate in the card
and you have system mail from settings + yours
I'm talking about this. sense to duplicate identical addresses in this list?
27.09.2021, 16:10
Original comment available on version: ru
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