BAG or random process creation
2024-08-22 13:19:51
I do not understand what, but why was this process created?
https://askoart.1b.app/20694/
That is, what is the action, or what caused its creation?
Original question is available on version: ua
https://askoart.1b.app/20694/
That is, what is the action, or what caused its creation?
Answers:
Action once a minute "Turn a letter into a process"
22.08.2024, 13:30
Original comment available on version: ua
let him cook
OneBox production wrote:
Action once a minute "Turn a letter into a process"
Then it's some kind of bug.
to this mail, physically there is no such letter (gmail).
By the way, this applies not only to this process.
here are examples where the system itself creates processes (duplicates):
https://askoart.1b.app/20694/ - bug (should not be created)
https://askoart.1b.app/20680/ - everything is correct
https://askoart.1b.app/20693/ - bug (should not be created)
https://askoart.1b.app/20455/ - everything is correct
https://askoart.1b.app/20690/ - bug (should not be created)
https://askoart.1b.app/20674/ - everything is correct
22.08.2024, 15:35
Original comment available on version: ua
let him cook
OneBox production wrote:
I don’t understand why this process was carried out?
https://askoart.1b.app/20694/
https://askoart.1b.app/app/event/20812/ here is a link to the event that created the order. If you don't have this letter in your mail, it's either in spam or you deleted it or something else.
Box purely by chance does not write such texts and does not attach xls files of invoices to them. Please carefully review the list of events in the system and you will find all the letters for which processes were created.
Polupan Sergiy
Polupan wrote:
https://askoart.1b.app/20690/ - bug (can’t be solved)
https://askoart.1b.app/20674/ - everything is correct
On what basis should the first task not be created?
22.08.2024, 15:44
Original comment available on version: ru
"https://askoart.1b.app/app/event/20812/ here is the link to the event from which the order was created. If you do not have this email in your mail, it is either in spam somewhere or you deleted it or something.
It is no accident that Box does not write similar texts and does not attach xls files of invoices to them. Please carefully review the list of events in the system and you will find all the emails that created the processes."
This is simply not the first time boxing has made duplicates. (the first time I didn't pay attention, because I thought what was happening)
In principle, there are no data letters in the mail, no one has deleted them, and there is nothing in spam.
"on what basis should the first task be created?"
I did not understand the question, what is the first task?
It is no accident that Box does not write similar texts and does not attach xls files of invoices to them. Please carefully review the list of events in the system and you will find all the emails that created the processes."
This is simply not the first time boxing has made duplicates. (the first time I didn't pay attention, because I thought what was happening)
In principle, there are no data letters in the mail, no one has deleted them, and there is nothing in spam.
"on what basis should the first task be created?"
I did not understand the question, what is the first task?
22.08.2024, 15:50
Original comment available on version: ua
Here are three identical letters to three different email addresses.
https://askoart.1b.app/app/event/?evtypeArray%5B%5D=all&showhidden=1&dat... 92%D0%B8%D0%B4%D0%B0%D 1%82%D0%BA%D0%BE%D0%B2%D0%B0+%D0%BD%D0%B0%D0%BA%D0%BB%D0%B0%D0%B4%D0%BD%D0% B0+%E2%84%96+296079+%D0%B2%D1%96%D0%B4+19+%D1%81%D0%B5%D1%80%D0%BF%D0%BD%D1%8F+ 2024%25
Here
https://askoart.1b.app/20694/
https://askoart.1b.app/20680/
here are 2 orders created for them. You say that https://askoart.1b.app/20694/ this one shouldn't have been created, why? Why is this a bug and this order shouldn't exist?
An email arrived, an order was created based on it. Why shouldn't it have been created, why is this a bug?
https://askoart.1b.app/app/event/?evtypeArray%5B%5D=all&showhidden=1&dat... 92%D0%B8%D0%B4%D0%B0%D 1%82%D0%BA%D0%BE%D0%B2%D0%B0+%D0%BD%D0%B0%D0%BA%D0%BB%D0%B0%D0%B4%D0%BD%D0% B0+%E2%84%96+296079+%D0%B2%D1%96%D0%B4+19+%D1%81%D0%B5%D1%80%D0%BF%D0%BD%D1%8F+ 2024%25
Here
https://askoart.1b.app/20694/
https://askoart.1b.app/20680/
here are 2 orders created for them. You say that https://askoart.1b.app/20694/ this one shouldn't have been created, why? Why is this a bug and this order shouldn't exist?
An email arrived, an order was created based on it. Why shouldn't it have been created, why is this a bug?
22.08.2024, 15:55
Original comment available on version: ru
"https://askoart.1b.app/20694/
https://askoart.1b.app/20680/
2 orders were created for them. You say that https://askoart.1b.app/20694/ this one should not have been created, why? Why is this a bug and this order should not exist?
A letter came to the mail, an order was created based on it. Why shouldn't it have been created, why is it a bug?"
Because there are physically no letters in the post office (neither in spam nor deleted, they simply do not exist and did not arrive). Therefore, I do not understand why the action sees the letter in the mail and creates a process.
https://askoart.1b.app/20680/
2 orders were created for them. You say that https://askoart.1b.app/20694/ this one should not have been created, why? Why is this a bug and this order should not exist?
A letter came to the mail, an order was created based on it. Why shouldn't it have been created, why is it a bug?"
Because there are physically no letters in the post office (neither in spam nor deleted, they simply do not exist and did not arrive). Therefore, I do not understand why the action sees the letter in the mail and creates a process.
22.08.2024, 15:58
Original comment available on version: ua
Look at all 3 mails, one of them should have this letter and in the other recipients one or two other mails
22.08.2024, 16:32
Original comment available on version: ru
let him cook
OneBox production wrote:
Look at all 3 mails, one of them should have this letter and the other recipients have one or two other mails
Yes, there is this mail on 2. And the (3) post office in question is NOT there. (neither in spam nor deleted).
Is it possible that the system creates a process because these e-mails are listed in one contact?
That is, what we have, the action is simply doing its job.
But the event was created for some reason (accordingly, the action did its job), the question is about the event and why it sees what is not there in principle.
22.08.2024, 16:53
Original comment available on version: ua
If you open the letter, you will see that the recipients of the letter are not one email, but several at once (or the "to" field or there should be some details somewhere).
A separate event is created for each such recipient.
https://tppr.me/UxGTsD here is an example of how it looks in the box, something similar will be in the mailer
A separate event is created for each such recipient.
https://tppr.me/UxGTsD here is an example of how it looks in the box, something similar will be in the mailer
22.08.2024, 16:58
Original comment available on version: ru
let him cook
OneBox production wrote:
If you open the letter, you will see that the recipients of the letter do not have one mail, but several at once (either the "to" field or there should be somewhere in the details).
A separate event is created for each such recipient
https://tppr.me/UxGTsD here is an example of how it looks in the box, something similar will be in the post office
Of course.
But, in fact, apart from those processes that were correctly created, the mail did not come anywhere, it is not there (neither spawned nor deleted).
These events, which are shown by the letters to the second post office, are not true. There are actually no such events!
By the way, take an inactive screenshot, please
22.08.2024, 22:40
Original comment available on version: ua
Also, look at who is the author of the process (which should not be).
https://askoart.1b.app/20693/
Author contact with our letters (our company).
Perhaps the system sees that this is 1 contact with these mails, and duplicates letters to all mails that the contact has.
https://askoart.1b.app/20693/
Author contact with our letters (our company).
Perhaps the system sees that this is 1 contact with these mails, and duplicates letters to all mails that the contact has.
22.08.2024, 22:43
Original comment available on version: ua
Polupan Serhiy
Polupan wrote:
Of course.
But, in fact, apart from those processes that were correctly created, the mail did not come anywhere, it is not there (neither spawned nor deleted).
These events, which are shown by the letters to the second post office, are not true. There are actually no such events!
I explained the logic, there are e-mails in the list of recipients - an event was created for them. Why didn't you send the letter - this is not a question for us, but for the mail servers of the sender and recipient
Polupan Serhiy
Polupan wrote:
By the way, take an inactive screenshot, please
I deleted it from the account, maybe it will be deactivated after a while
Polupan Serhiy
Polupan wrote:
Also, look at who is the author of the process (which should not be).
https://askoart.1b.app/20693/
Author contact with our letters (our company).
Perhaps the system sees that this is 1 contact with these mails, and duplicates letters to all mails that the contact has.
the recipient of the message is the author of the process.
If you do not need similar tasks, set restrictions on writing topics in the action and do not import similar slanted ones, this will solve your problem.
23.08.2024, 11:54
Original comment available on version: ua
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