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The host is currently unable to process this request...HTTP ERROR 500

Good day, I need help, maybe someone has encountered
Created a holding company, linked two companies under it that already have open processes with sub-processes. The goal was to see the open processes of another holding company in the process of one company. Created fields with the "process directory" type in the company process interface and selected the necessary processes.
Saved and ..... page loads with error The host is unable to process this request at this time...HTTP ERROR 500. Processes are not opened from either the constructor or the contact.
The subprocesses of these two companies are opened. Other processes of the same type also open, what could be the problem?
Original question is available on version: ua

Answers:

Good morning.
Maybe you looped the companies as holding companies to each other?
Please provide an example of the process where the problem occurs - we will help you.
24.02.2024, 09:02
Original comment available on version: ua

How exactly to give you an example?
26.02.2024, 09:24
Original comment available on version: ua

Ануфрієва Ксенія
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Removed all ties to the holding company, now it's two separate companies and two separate processes, but still the 500 error.
26.02.2024, 10:22
Original comment available on version: ua


Ksenia Anufrieva wrote:
Removed all ties to the holding company, now it's two separate companies and two separate processes, but still the 500 error.

link to where the 500 error occurs
26.02.2024, 10:36
Original comment available on version: ua


The problem in the "Map of Process Interrelationships" block - most of all you have in the additional field on which the "map" is built - is looping between processes, so the construction of interrelationships between processes is cyclical without results.
I removed this block from the stage interface settings https://merezhatepla.1b.app/admin/shop/workflowstatus/39/interface/#done so that you can work from processes and understand what and how you have filled in an additional field if necessary use the specified block.
If it is not needed and is used at other stages, remove it.
26.02.2024, 15:15
Original comment available on version: ua

Thank you very much))) !!! Everything works, this unit is not needed yet, so I removed it.
26.02.2024, 15:55
Original comment available on version: ua

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