Action when clicking Send message by email does not work correctly
In the system, the action for sending the email "Invoice" is configured https://i.imgur.com/KpTRgVT.png 3 documents with a seal should be attached to this letter, here it is indicated https://i.imgur.com/9frjNY9.png - which exactly
But the Invoice is sent with and without a seal (in the system these are two separate documents) https://i.imgur.com/onueka7.png
What could be the reason that it is not sending correctly?
Original question is available on version: ua
But the Invoice is sent with and without a seal (in the system these are two separate documents) https://i.imgur.com/onueka7.png
What could be the reason that it is not sending correctly?
Answers:
Good day.
The setting you specified does not generate documents, but only searches in the process for all documents in the specified document templates and attaches them to the letter.
As I understand it, you have 2 documents in one document template created in the process - that's why such a situation arises.
The setting you specified does not generate documents, but only searches in the process for all documents in the specified document templates and attaches them to the letter.
As I understand it, you have 2 documents in one document template created in the process - that's why such a situation arises.
17.11.2023, 16:09
Original comment available on version: ua
Yes, everything is correct. And just in the procedure there are 3 documents. One of them is the Invoice in the system there are two document templates Invoice with seal and without. A template with a seal should be drawn into the letter, and two with and without a seal are drawn https://i.imgur.com/6SJzWUJ.png
21.11.2023, 11:33
Original comment available on version: ua
Valeria
The "Sales Bureau" consulting company wrote:
A template with a seal must be drawn into the letter, and two with and without a seal are drawn
Based on which setting should pull only one of the documents of the selected template?
21.11.2023, 11:34
Original comment available on version: ua
This is where I noted https://imgur.com/9frjNY9 - there is a separate procedure for sending e-mails and there is only one document with the invoice stamp
01.12.2023, 18:27
Original comment available on version: ua
Valeria
Consulting company "Sales Bureau" wrote:
I noted here https://imgur.com/9frjNY9 - there is a separate procedure for sending an email and there is only one document with the stamp Invoice
Well, it also states that you should send documents of the specified templates - and you have 2 documents per template?
04.12.2023, 09:35
Original comment available on version: ru
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