No tasks are assigned to process contacts
2023-06-16 10:43:48
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Here is the procedure in process https://icoloronebox.crm-onebox.com/app/workflow/60/procedure/403/
Here is an example task https://icoloronebox.crm-onebox.com/11691/
Nothing happens when we run the TASK TO CONTACTS procedure with the Create task for all order contacts option set
I tried to take action on a separate status, but it did not give any result
https://icoloronebox.crm-onebox.com/admin/shop/workflowstatus/1899/action/new/
Tell me what the problem might be.
I checked on other projects, the same result, the action does not work.
Original question is available on version: ua
Вячеслав Легеза
Here is an example task https://icoloronebox.crm-onebox.com/11691/
Nothing happens when we run the TASK TO CONTACTS procedure with the Create task for all order contacts option set
I tried to take action on a separate status, but it did not give any result
https://icoloronebox.crm-onebox.com/admin/shop/workflowstatus/1899/action/new/
Tell me what the problem might be.
I checked on other projects, the same result, the action does not work.
Answers:
Congratulations.
As a minimum, I recommend setting the "Action triggers when transitioning to a stage" setting - when starting the procedures, the actions that can be started when transitioning to a stage are launched.
As a minimum, I recommend setting the "Action triggers when transitioning to a stage" setting - when starting the procedures, the actions that can be started when transitioning to a stage are launched.
12.07.2023, 17:18
Original comment available on version: ua
Легеза Вячеслав
iCOLOR OneBox
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
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Maksym Vadimovych Tyndyk
OneBox production wrote:
Congratulations.
As a minimum, I recommend setting the "Action triggers when transitioning to a stage" setting - when starting the procedures, the actions that can be started when transitioning to a stage are launched.
Good day
the fact is that this tick was on from the very beginning and was not turned off.
That is, tasks simply stopped being set and that's it.
By the way, I checked periodically and the assignment of tasks for that week resumed by itself
I checked more than a few boxes with which I work with the same problem.
13.07.2023, 15:52
Вячеслав Легеза
Original comment available on version: ua
Legeza Vyacheslav
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
by itself, setting tasks for that week resumed
Is there no problem at the moment?
31.07.2023, 12:05
Original comment available on version: ua
Легеза Вячеслав
iCOLOR OneBox
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
Leave a message in this thread and the user's contacts will be shown to you
Maksym Vadimovych Tyndyk
OneBox production wrote:
Legeza Vyacheslav
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
by itself, setting tasks for that week resumed
Is there no problem at the moment?
yes, it's working now
I wrote this as soon as I got your advice about the tick
31.07.2023, 13:22
Вячеслав Легеза
Original comment available on version: ua
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