URGENTLY. Deleted workflows group
Accidentally deleted the group where the main orders go. Help restore
Original question is available on version: ru
Answers:
do you have a paid cloud plan?
then try to open your box https://1b.app/ua/billing/
then Actions - Backups - Expand.
If your own server - ask the administrator to restore the data.
in both cases, all entries in the database for the current day will be lost.
If you need to restore only Workflow - the Admin can write here, he will offer a paid restoration option (as a rule, it takes 1-2 hours of work)
then try to open your box https://1b.app/ua/billing/
then Actions - Backups - Expand.
If your own server - ask the administrator to restore the data.
in both cases, all entries in the database for the current day will be lost.
If you need to restore only Workflow - the Admin can write here, he will offer a paid restoration option (as a rule, it takes 1-2 hours of work)
12.12.2022, 22:45
Original comment available on version: ua
Ihor Susiak
The integrator wrote:
do you have a paid cloud plan?
then try to open your box https://1b.app/ua/billing/
then Actions - Backups - Expand.
If your own server - ask the administrator to restore the data.
in both cases, all entries in the database for the current day will be lost.
If you need to restore only Workflow - the Admin can write here, he will offer a paid restoration option (as a rule, it takes 1-2 hours of work)
We have cloud storage, we do not have our own server. But when you click on Expanded, it gives an error like on the chest
12.12.2022, 22:51
Original comment available on version: ua
it may not be allowed here, because you have a negative balance.
if you top up, pay the tariff and get the same message again - wait until the morning or contact your manager.
if you top up, pay the tariff and get the same message again - wait until the morning or contact your manager.
13.12.2022, 00:24
Original comment available on version: ua
You can make it on your own
1 go to the application "Designer of business processes"
2 on the left in the drop-down list, select All and click filter
3 the list will display all BP and BP groups, no matter if they are deleted or not
4 if you have deleted a business process group, then click restore next to it
5 if you have a remote PSU, then open it and click on the Restore icon
After the BP is restored, you will see not an empty page, but all your previous BP settings
1 go to the application "Designer of business processes"
2 on the left in the drop-down list, select All and click filter
3 the list will display all BP and BP groups, no matter if they are deleted or not
4 if you have deleted a business process group, then click restore next to it
5 if you have a remote PSU, then open it and click on the Restore icon
After the BP is restored, you will see not an empty page, but all your previous BP settings
13.12.2022, 09:55
Original comment available on version: ru
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