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Component «My Calls»

from OneBox #

How it works «My Calls» #

It allows to place and receive the calls using My Calls telephony. To enable the app, you'd need to provide the credentials for telephony. Calls history will be available in the system and you'll be able to review the events for a certain client or phone number at any time. 


  • Placing calls by clicking on the phone number (click-to-call);
  • Call recordings and history will be stored and available for review;
  • A pop-up informative window will show up during incoming and outgoing calls.

Cloud pricing for data and applications

There is no additional charge

Cloud pricing per user

There is no additional charge. You only pay per OneBox user.

Boxed solution (on-site)

There is no additional charge. You only pay per OneBox user.

Screenshots «My Calls» #

Available Platforms «My Calls» #

Application My Calls available on Android
Available on Android
Application My Calls available on iOS
Available on iOS
Application My Calls available in the Cloud
Available in the Cloud
Application My Calls available on my server
Available on my server
Application My Calls customizable

Reviews and discussions component «My Calls» forum #

1 answer
16.09.2022, 16:06
Integration stopped working
Tell me why the integration suddenly stopped working? Instead of the number they are calling, there is an empty cell.
17 replies
Personal license
03.08.2022, 18:11
Where can I find a description of the integration? how to make infa come from the service to the box?
Outgoing calls work, it starts dialing on the mobile, but how can the Service understand my calls where to send calls? where is the link descriptio...
3 answer
27.05.2022, 10:40
Question - Does not pull up the source
We receive a call. A pop-up window opens, clicks from there to create a process. But the source is not pulled up. What could be the reason?
18 replies
26.05.2022, 12:24
How can I delete the 'Calls' folder?
Good afternoon, where do the calls come from in the "calls" folder in the file directory? How to turn off this function and delete the fo...
16 replies
04.09.2021, 13:28
OS - Integration not working
I connected the MyCalls service for a trial period, but the integration does not work, calls are not transferred to Box. Tell me, where is the prob...
9 replies
22.07.2021, 16:55
Button for creating a process from the call window
Boxing https://luxshina.ua/admin/ When making an incoming or outgoing call, it is not possible to use the process creation field. The dropdown lis...
4 answer
16.07.2021, 12:42
Updated on OS - no pop-up window for calls
No popup in the settings I can not select the fields to configure the pop-up window ... the fields are visible, but not selected
3 answer
02.09.2020, 11:34
Can't find the setting described in Changelog 35
In the changelog, they talked about setting "Contact name when automatically creating a contact when creating a process from an unknown call w...