How it works «My Calls» #
It allows to place and receive the calls using My Calls telephony. To enable the app, you'd need to provide the credentials for telephony. Calls history will be available in the system and you'll be able to review the events for a certain client or phone number at any time.
Features:
- Placing calls by clicking on the phone number (click-to-call);
- Call recordings and history will be stored and available for review;
- A pop-up informative window will show up during incoming and outgoing calls.
Cloud pricing for data and applications
There is no additional charge
Cloud pricing per user
There is no additional charge. You only pay per OneBox user.
Boxed solution (on-site)
There is no additional charge. You only pay per OneBox user.
Screenshots «My Calls» #
Available Platforms «My Calls» #
Reviews and discussions component «My Calls» forum #
Integration stopped working
Tell me why the integration suddenly stopped working? Instead of the number they are calling, there is an empty cell.
Where can I find a description of the integration? how to make infa come from the service to the box?
Outgoing calls work, it starts dialing on the mobile, but how can the Service understand my calls where to send calls? where is the link descriptio...
Question - Does not pull up the source
We receive a call. A pop-up window opens, clicks from there to create a process. But the source is not pulled up. What could be the reason?
How can I delete the 'Calls' folder?
Good afternoon, where do the calls come from in the "calls" folder in the file directory? How to turn off this function and delete the fo...
OS - Integration not working
I connected the MyCalls service for a trial period, but the integration does not work, calls are not transferred to Box. Tell me, where is the prob...
9 replies
22.07.2021, 16:55
Boxing https://luxshina.ua/admin/ When making an incoming or outgoing call, it is not possible to use the process creation field. The dropdown lis...
Updated on OS - no pop-up window for calls
No popup in the settings I can not select the fields to configure the pop-up window ... the fields are visible, but not selected
Can't find the setting described in Changelog 35
In the changelog, they talked about setting "Contact name when automatically creating a contact when creating a process from an unknown call w...
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