How it works «Events» #
It allows to review all events, which take place in the system. You can see the calls, text messages and messages from the enabled messengers. All the information is displayed in a general window. There is a filtering pane in the left part of the screen and you'll be able to choose what to display, which period and bundle to include. The app stores all the conversation history and is linked to the contacts, who committed the event (email, call, text message etc.). You can configure the custom access permissions for events for every employee.
Cloud pricing for data and applications
1.99 USD per 1000 contacts
Cloud pricing per user
There is no additional charge. You only pay per OneBox user.
Boxed solution (on-site)
There is no additional charge. You only pay per OneBox user.
Screenshots «Events» #
Available Platforms «Events» #
Reviews and discussions component «Events» forum #
6 replies
22.11.2024, 13:57
All telephony events have disappeared, there are calls in telephony, but there are none in processes, and there are no "events" in the application ...
How to bulk delete events?
There is no functionality with checkmarks to select all events, you have to delete them one by one, and there are 6000+ how to select them all?
The conversation does not play
Good afternoon, previously it was possible to listen to a conversation directly from the "Events" application, but now there is no such possibility...
Event type filter for MVP
Is it possible to configure my events filter for MVP version to select event type with multilist as implemented on OS . How many hours will this m...
e-mails are not converted into events
Congratulations! project https://spgr.1b.app/ integration with mail is completed and works, because when viewing incoming mail through the "ma...
Question - Communication channel call=email?
https://ergo.crm-onebox.com/app/event/51688/ An event is fired that is a call, but the channel is recorded as email? Is it due to wrong settings or...
Changed the logic of the events after the transition to the new version
In the old version it was possible to see my events When opening, only mine were displayed (by default), and then you could select all In the new ...
The call record is not displayed in the Event
Hello! The call record is not displayed in the Event. https://om24.1b.app/app/event/2313/ Call duration: 2:41, and there is no call recording displ...
Displaying html emails in events.
Hello! Is it possible to add viewing of letters in html to Events? Without sending to the Mail app.
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