How it works «E-chat Pro (Telegram + Viber)» #
Communicate with clients in the most popular messenger right from your CRM system! With the help of the E-chat Pro application, you will have the opportunity to communicate with clients using this service, write to the client first in Viber or Telegram and chat inside the OneBox CRM system.
Features:
- multi-integration (connecting multiple numbers);
- turning an E-chat Telegram message into a chat;
- turning an E-chat Viber message into a chat;
- choose which phone number to answer the client from;
- turning E-chat message Viber , Telegram into a process;
- view history of communication in component: "Events";
- reply to customer messages in the comment block;
- write first on Telegram phone number;
- write first on Viber phone number;
- send messages via contact card.
- sending messages in progress (order) at step .
- chat messaging
- multiplicity in the General Chat block in progress
- delivery status tracking
- Editing sent E-chat messages
- Delete Sent E-chat Messages
Cloud pricing for data and applications
15.00 USD per month
Cloud pricing per user
15.00 USD per month
Boxed solution (on-site)
15.00 USD per month
Available Platforms «E-chat Pro (Telegram + Viber)» #
Reviews and discussions component «E-chat Pro (Telegram + Viber)» forum #
E-Chat Pro BUG - Viber integration not working
https://arp.1b.app/desktop/ integrated E-Chat with Viber and Telegram accounts specified in the integration settings https://arp.1b.app/app/echat...
The possibility of connecting several different numbers
Congratulations! I am interested in the possibility that the employee can see only his SMS from chats. That is, we have 80 managers, and everyone s...
problem with E-Chat
Good day! When connecting Onebox and E-chat, messages sent by us from a desktop or phone are not picked up in chats. That is, the client's messages...
Unsent messages #2
Previous topic (in short, "it is not clear from the interface of the paid box application that the message was not delivered to the client") https...
Unsent messages
Sent a message to the client in viber from the box, according to this process https://sambag.crm-onebox.com/75765/ How to understand from the box t...
Differences between E-chat Pro and E-chat
Congratulations! I want to know what are the key differences between https://1b.app/ua/app/echat-pro/ and https://1b.app/ua/app/echat/
Time of messages downloaded from telegrams
Messages downloaded from telegrams via e-chat have a time of 2 hours less than the current one. I checked with the hoster that the time zone on ou...
Incoming Viber messages stopped loading
Last night I stopped receiving incoming messages via Viber. The connection is active. There are incoming messages on the Viber channel in the l...
if the file is in a van box and we send it via e-chat, is it possible for the file to arrive as well as the image from viber (not via link)?
Good day. If we send a file with xls format from van box through the integration of e-chat to the client's contact in Viber, is it possible for the...
missing account chat message sent via "send to >> echat"
Good afternoon, messages were sent via "send to >> echat" Integration with echat does not work, this sent message does not appear to the user to co...
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