CRM for restaurants and cafes

Functional capabilities of CRM for restaurants and cafes:

1. Order management for waiters

With a CRM system, you can create orders for customers, accept orders from waiters, and track the process of order fulfillment. You can easily monitor and manage orders that are in progress.

2. Creation of technological cards

A CRM system can help you create technological cards for dishes prepared in your restaurant. This simplifies the process of preparing dishes and ensures their quality.

3. Automatic process of inventory, procurement, and movement of goods across warehouses

A CRM system can help automate the process of inventory, procurement, and movement of goods across warehouses. You can track inventory levels and know when to make a new order.

4. Automatic invoicing for customers

A CRM system can automatically generate invoices for customers, speeding up the service process and reducing the likelihood of errors.

5. Reports

A CRM system can generate reports on sales, inventory levels, order fulfillment, and other important parameters for your restaurant. These reports can help you make decisions, improve processes, and optimize costs.

6. Inventory management

A CRM system can help you conduct inventory of goods in the warehouse. This allows you to determine which products need to be procured and which are already in sufficient quantities.

7. Order placement for delivery.

Customers can place food delivery orders via an online form, mobile app, or by phone. Orders are automatically processed through the CRM system, reducing order processing time and increasing accuracy.

8. Delivery routing

The system can optimize delivery routes, taking into account the distance between customers, traffic on the roads, and other factors. This reduces delivery time and increases convenience for customers.

9. Delivery status tracking.

Customers and restaurant managers can track the status of delivery in real-time. This avoids misunderstandings and allows for timely response to changes.

10. Delivery payment.

Customers can pay for food delivery online or in cash to the courier. A CRM system can automatically generate payment invoices and track payment status.

CRM for restaurants and cafes includes ready-made technological cards for the full operation of a small restaurant, food delivery, or cafe.