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15 replies
Didisoft
Personal license
31.07.2024, 16:05
OneBox Outlook integration not working
We have set up OneBox integration with Outlook, all keys are active and have not expired, The mail server returns errors after each restart of the ...
2 answer
30.07.2024, 16:15
How to change the sending office of Ukrposhta?
Good day! How to change the settings of the Ukrposhta dispatch department?
duplication of products
yesterday I downloaded the product database, at first everything loaded correctly, but later dubbings began to be created (deleted and downloaded a...
2 answer
27.06.2024, 15:24
Rate the improvement - Supplier discounts
Now each Supplier in the product card has the opportunity to set a discount, but only as a percentage (supplier discount.jpg) and you need to edit ...
5 replies
18.06.2024, 20:47
How does OneBox ID authorization work?
I entered the box via OneBox ID, now when you click the Login via OneBox ID button, it does not prompt you to enter your username and password, but...
You need to cancel sending SMS messages from CRM to the Turbosms service
Good day, https://ceylon.crm-onebox.com/app/event/ It is necessary to delete the SMS that did not work. How to do it?
3 answer
08.04.2024, 22:06
BAG. Sorting in the table does not work correctly
Added an additional field to the "Date and time of the last event" process, where relevant data is recorded. When I select automatic sorting by thi...
Errors when mass sending sms
Good day! https://ceylon.crm-onebox.com/app/sms-alphasms/?page=8 When mass sending messages via Alfasms, an error stage appears on some numbers and...
6 replies
19.04.2024, 12:11
When saving the product card, the Link to the manufacturer’s website field is cleared
The field is locked. When you save the card, the siteurl field is cleared. I tried disabling all product automations. The same.
4 answer
19.07.2024, 15:11
TTNs with payment control are not created
Congratulations Please let us know where and what needs to be set up so that TTN continues to be created automatically according to the system sett...