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1 answer
21.10.2024, 13:20
Lines are duplicated in calls
Good afternoon. Please tell me if a successful call with the Answer status is duplicated by the employee's SIP line. https://box.fialan.com/app/ev...
9 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
21.10.2024, 10:40
Additional fields of process products are NOT transferred when sending a task to another box
Here is an example of a task that was sent https://icoloronebox.crm-onebox.com/13304/ https://icoloronebox.crm-onebox.com/13306/ ...
9 replies
20.10.2024, 09:09
Improvement of filter selection for PROM.UA
Hello! Please rate the improvement of the filter functionality: It is necessary to copy the functionality with the choice of filters for unloadin...
10 replies
18.10.2024, 17:49
There is no manager who answered the call.
Good afternoon. Please tell me, when calling our SIP number 380442233232 in onebox the call to this number is recorded but there is no manager, a...
Set payment client based on process binding when adding and editing payment
Good afternoon We create a payment, specify the process, click save, but it still requires filling in the client field, although this automation sh...
25 replies
18.10.2024, 11:14
Call registration
Good afternoon. Please tell me what needs to be done to start the action "Convert call to process"? I register a call via API /api/registercall/ wi...
3 answer
17.10.2024, 15:33
Clear deleted contacts. Refine the action into automation
Good day Is there any action that allows you to completely remove deleted contacts from the database? If not, how much will it cost to complete the...
Constantly kicks me out of CRM
Good afternoon CRM https://ukroptmarket.1box.link/desktop/ I go to CRM then I go to orders, etc., 30-60 seconds pass and it throws me to the author...
OneBox does not work!!!
Good afternoon https://ukroptmarket.1box.link/desktop/ CRM doesn't work again This happened after the data was filtered in the accounts receivable ...
2 answer
16.10.2024, 11:57
BAG actions at the "Prohibit changes to the process" stage
As of today (before everything was ok), this action does not work. 1 - It is allowed to edit the "warehouse storekeeper" role in the action. 2 - Em...