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4 answer
05.01.2024, 13:27
Knowledge base article for the role
Previously, the BZ had a function in which it was possible to specify for which role / roles this article was written. Also, in the contact interfa...
2 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
05.01.2024, 13:12
ERROR in triggering action: Change business process and status of current, parent and all subordinate tasks
Enabled the action at the subtask stage Change the business process and status of the current, parent, and all child tasks Since they found an ...
2 answer
05.01.2024, 12:43
No payment block is added
Block with payments has stopped being added. After clicking on it, the Add button disappears https://i.imgur.com/Gxn4voo.png Test process https://a...
SRM does not work. At least 3 times there was a surge of work and absence of work
At least 3 times per working day, the SRM went out, errors 502-504 there was the first error with the comment that there is no free space,...
3 answer
04.01.2024, 16:54
External ID search template
What should be the correct syntax for this field? https://prnt.sc/IOKNKnq_ZlAn I'm only looking for numbers, example notes "Payment for order 58944...
3 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
04.01.2024, 16:36
crm-erp-bpm BORSH, or how to test the system to understand its value and implement
The next in my life technologically balanced fatty, but ‼️lean‼️ borscht To be honest, my goal is to continue creating borschts that are perfect i...
1 answer
TTN is not created when automatically switching to a stage
When moving to the stage where the TTN should be created, an error occurs on some (not all) orders (see the appendix): RecipientWarehouse is denied...
5 replies
03.01.2024, 14:37
Apostrophe, bug
Good afternoon There are clients whose names have an apostrophe, for example "Mar'yana". When you try to save such a name, an error appears. Box...
7 replies
03.01.2024, 13:37
Stage switching
Good afternoon. Tell me how to implement stage switching if the payment deadline has passed? There is a stage "Deferred payment", at this stage the...
9 replies
03.01.2024, 12:56
Statements from the fop private account are not pulled
In automation 1 time per minute https://sambag.crm-onebox.com/app/automatization/ added by Privat24 Autoclient Account statement indicated the acco...