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4 answer
Managers and service stopped seeing attachments
From today, the Managers and service groups stopped seeing attachments in the order header. process example https://tcbs.crm-onebox.com/60015/ Ther...
3 answer
10.05.2024, 11:00
Creating an order.
I create an order using the API. Data used to create an order: [{:name=>"test", :workflowid=>1, :statusid=>1, :productinfo=>{:id=>1, :findbyArray=>...
3 answer
09.05.2024, 19:59
Does not work
There are no instructions, the tick method did not help. It's sad here.
5 replies
08.05.2024, 22:24
The input price in the process and in the journal is different
In the warehouse there are items purchased at different times at different prices. After moving positions from one warehouse to another, we have th...
1 answer
How to update the Omniva delivery service api
Good afternoon The Omniva delivery service has updated the API. Now the box no longer generates stickers. We need to update the omniva API in onebo...
5 replies
08.05.2024, 20:40
Switch to OS
Good afternoon, we have OneBox MVP (boxed version) on a third-party server, how to switch to the OS and what server parameters are required
1 answer
Phone auto-formatting settings
Good afternoon Tell me how to add “+” before the phone number code in the “Phone auto-formatting settings” section? The task is to transmit the p...
3 answer
08.05.2024, 12:41
The workflow is broken! Tracking is not tightened, stages are not switched
The box does not show the status of the parcel, the order https://sambag.crm-onebox.com/78721/, although the tracking on the Ukrainian Post website...
7 replies
08.05.2024, 11:25
How to use OneBox with Data Collection Terminal? Is there a solution?
Good afternoon! Please help me figure it out. A seller in an offline store needs to do the following: - acceptance of goods; - re-registration of t...
is it possible to open and close the shift according to the schedule?
how can you set the shift to automatically open at the set time and close at the same time?