need to make a backup
2020-12-07 11:40:04
The box is hosted on the client's server.
They recently removed hidden items by mistake.
You need to upload a backup of these hidden goods.
Can one of the OneBox developers do this?
Original question is available on version: ru
They recently removed hidden items by mistake.
You need to upload a backup of these hidden goods.
Can one of the OneBox developers do this?
Answers:
Good afternoon. Did you just delete the products from the table in the database? Did you touch any other tables?
07.12.2020, 12:11
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Good afternoon. Did you just delete the products from the table in the database? Did you touch any other tables?
Yes, just removed hidden items
07.12.2020, 12:42
Original comment available on version: ru
Recovery will take 1 hour if the client provides a backup of the shopproduct table where there are still necessary products or 2 hours if our system administrator will get the backup.
07.12.2020, 12:51
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Recovery will take 1 hour if the client provides a backup of the shopproduct table where there are still necessary products or 2 hours if our system administrator will get the backup.
That client is probably me :)
We are satisfied with 2 hours
What do we need?
08.12.2020, 11:44
Original comment available on version: ru
Rastorguev Anton
Client wrote:
Bodyako Dmitry
Employee wrote:
Recovery will take 1 hour if the client provides a backup of the shopproduct table where there are still necessary products or 2 hours if our system administrator will get the backup.
That client is probably me :)
We are satisfied with 2 hours
What do we need?
I wrote you in Viber cost. Send invoice for payment?
08.12.2020, 11:52
Original comment available on version: ru
Tell me, we don’t have an exact date for the removal of hidden goods, can you see from the history of actions on what date the removal was and exactly make a backup for this date?
08.12.2020, 13:57
Original comment available on version: ru
I got an answer on backups here https://crm-onebox.com/en/support/file-storage/4201-sdelat-bekap/#answer11069
08.12.2020, 14:16
Original comment available on version: ru
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