OS - Bug - Unable to open file

Question

One of the files cannot be opened. Bug?
[file]9407[/file]

let him cook · Accepted Answer

made to open

let him cook · Answer

Good afternoon, no. File previews on the system are case sensitive. It is customary to write the file extension in small letters (pdf, not PDF, pDf, etc.). Of course, for our part, we can rewrite the perception and uppercase as in your case, it will take about 1 hour

Cornev Mihail · Answer

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OneBox production wrote:
Good afternoon, no. File previews on the system are case sensitive. It is customary to write the file extension in small letters (pdf, not PDF, pDf, etc.). Of course, for our part, we can rewrite the perception and uppercase as in your case, it will take about 1 hour

what about extension and register? I added a file called 04.png - the simplest name possible. only numbers and extension.
watch the video, both the title and case have been changed. doesn't work at all.
[file]9414[/file]

Cornev Mihail · Answer

I'm sorry, I mixed up the ticket. My comment does not apply to this ticket.

OneBox production wrote:
Of course, for our part, we can rewrite the perception and uppercase as in your case, it will take about 1 hour

yes please do

let him cook · Answer

Unfortunately, you were denied a free revision, as part of this task, I can only issue an invoice. Or, if some cloud client needs this refinement, make it free of charge within the framework of this ticket.

Cornev Mihail · Answer

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OneBox production wrote:
Unfortunately, you were denied a free revision

why was it denied?

let him cook · Answer

Most likely you read the message of M. Miroshnichenko a few weeks ago, in which everything was told.

Cornev Mihail · Answer

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OneBox production wrote:
Most likely you read the message of M. Miroshnichenko a few weeks ago, in which everything was told.

do not read. But there was some kind of announcement of. news?

let him cook · Answer

https://crm-onebox.com/en/support/business-processes/10198-os---workflownumber/#answer30588 replied to this thread

Cornev Mihail · Answer

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OneBox production wrote:
https://crm-onebox.com/en/support/business-processes/10198-os---workflownumber/#answer30588 replied to this thread

You see, I'm not asking you to do something for your own pleasure. I perfectly understand what Max wrote there. But submitting bugs is not a rework. Any normal system works with files without, as you say, 'case sensitivity', otherwise you need to remove capslock and shift from the keyboard, or adjust all programs for Boxing. But this is stupid. This is 100% a bug, or a flaw in the system. Bring this to the attention of those who 'Notified you of point 8'.

Cornev Mihail · Answer

Typo - *...!correction! bugs are not improvements.

Чижик Олександр Сергійович · Answer

task taken for correction

Cornev Mihail · Answer

Chizhik Alexander Sergeevich
OneBox production wrote:
task taken for correction

Thanks for understanding.

Cornev Mihail · Answer

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OneBox production wrote:
made to open

thanks, awesome!

OS - Bug - Unable to open file

Answers:

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