Commitments
Created the process "Order to the supplier"
Created an OUTGOING payment to this contact
Pressed the goods came
But in the order card it says:
"Our obligations (balance): -850.00 ₴"
why negative balance?
And when I go to the contact card, it writes there
"Our liabilities (balance): ₴ (1,450.00)"
why? if I made a payment for it, should it be zero?
https://relaxmall.1b.app/app/contact/187/
https://relaxmall.1b.app/202/
Original question is available on version: ru
Created an OUTGOING payment to this contact
Pressed the goods came
But in the order card it says:
"Our obligations (balance): -850.00 ₴"
why negative balance?
And when I go to the contact card, it writes there
"Our liabilities (balance): ₴ (1,450.00)"
why? if I made a payment for it, should it be zero?
https://relaxmall.1b.app/app/contact/187/
https://relaxmall.1b.app/202/
Answers:
https://relaxmall.1b.app/app/workflow/2/procedure/5/ made you a procedure in click order. In order to extinguish obligations with outgoing payments, they must first be set to 100% of the order amount. So that your obligations were 850 and a payment of 850 was deducted from them
05.08.2022, 14:40
Original comment available on version: ru
Only I did it for you for clarity, it is better to update the obligations at some stage or in the procedure for updating the order
05.08.2022, 14:47
Original comment available on version: ru
Da Hong Pao
OneBox production wrote:
Only I did it for you for clarity, it is better to update the obligations at some stage or in the procedure for updating the order
yes, I understand, I will automate this later when I create the stages of the "Order from the supplier" process
05.08.2022, 15:02
Original comment available on version: ru
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