There is an automatic action Create a process based on a missed call
You need to add "Do not create a process if the client is in at least one of the selected groups" [file]8172[/file]
How it's done in action Turn a call into a process
Need an estimate
There is an automatic action Create a process based on a missed call You need to add "Do not create a process if the client is in at least one of the selected groups" How it's done in action Turn a call into a process Need an estimate
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