Action Turn a call into a process
We finalized the choice of BP and statuses in it, if there is an open process - do not create a process. But it only works on open PSUs, and we need closed PSUs as well. That is, we can specify the status in which the process will be already closed, so that in this case it will not be created either.
In general, it is necessary that not only open, but also closed checks.
Need an estimate
Action Turn a call into a process We finalized the choice of BP and statuses in it, if there is an open process - do not create a process. But it only works on open PSUs, and we need closed PSUs as well. That is, we can specify the status in which the process will be already closed, so that in this case it will not be created either. In general, it is necessary that not only open, but also closed checks. Need an estimate
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