Price tags (labels) are not printed correctly
Есть вопрос по работе системы?
Рекомендуем обратиться к партнерам-интеграторам - они с радостью помогут в решении! Посмотреть список партнеров-интеграторов
Рекомендуем обратиться к партнерам-интеграторам - они с радостью помогут в решении! Посмотреть список партнеров-интеграторов
Hello!
There was a problem printing price tags/labels from a business process with the "Print price tag" action. I have a label printer connected (roll-to-roll), and when I print, all the data is not displayed correctly (everything floats) - https://i.imgur.com/1CZ6ULe.jpg
I thought that in the price tag template, I did not set the end of the print page, but everything is written in html (https://i.imgur.com/E1sqpXW.jpg)
Tell me why the price tags are not distributed by labels?
Here is the test process https://our-store.com.ua/admin/customorder/zakazi-just-accessories/16637/edit/
Original question is available on version: ru
There was a problem printing price tags/labels from a business process with the "Print price tag" action. I have a label printer connected (roll-to-roll), and when I print, all the data is not displayed correctly (everything floats) - https://i.imgur.com/1CZ6ULe.jpg
I thought that in the price tag template, I did not set the end of the print page, but everything is written in html (https://i.imgur.com/E1sqpXW.jpg)
Tell me why the price tags are not distributed by labels?
Here is the test process https://our-store.com.ua/admin/customorder/zakazi-just-accessories/16637/edit/
Answers:
Hello. As far as I know page-break doesn't work on div tags - try replacing div with <p> tag
27.01.2021, 18:07
Original comment available on version: ru
Derkach Dmytriy
Employee wrote:
<p
Hello!
Did not work ((
27.01.2021, 18:27
Original comment available on version: ru
You need to add the setting https://prnt.sc/xqx2em to the action, and then it should be as it should.
This revision will take 1 hour. Bill?
This revision will take 1 hour. Bill?
28.01.2021, 10:23
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
You need to add the setting https://prnt.sc/xqx2em to the action, and then it should be as it should.
This revision will take 1 hour. Bill?
You write "You need to add the setting https://prnt.sc/xqx2em to the action" - but as far as I understand, this functionality is not responsible for printing labels from the process, since I use the "Print price tag" action https://prnt.sc /xqyi9a
You write "This revision will take 1 hour. Is there an invoice?" - what is included in the revision and I will get as a result?
28.01.2021, 10:45
Original comment available on version: ru
Yurchenko Roman Sergeevich wrote:
You write "You need to add the setting https://prnt.sc/xqx2em to the action" - but as far as I understand, this functionality is not responsible for printing labels from the process, since I use the "Print price tag" action https://prnt.sc /xqyi9a
well, I suggest you the same setting in the action you need
Yurchenko Roman Sergeevich wrote:
You write "This revision will take 1 hour. Is there an invoice?" - what is included in the revision and I will get as a result?
try to print the price tag in that functionality with the specified setting - and see the result
29.01.2021, 16:49
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
try to print the price tag in that functionality with the specified setting - and see the result
Maksim,
- I tried to print with this checkbox, as you said - yes, it started to break into all pages, but you need to specify the end of the page in html, without this this checkbox does not work - https://prnt.sc/xv970r. I am ready to pay for this function to implement it in action at stages (as you wrote).
- now there is a problem with the scale of the printed image, namely: so that the text is located on the entire label, plus the image quality when printing is better (now instead of the letter Z, 7 is displayed to me because it did not print it, I think due to scale or sharpness). Can I somehow solve the settings?
Here is a video of how everything is printed and what settings I enter - https://youtu.be/qH_YVySOGG8
30.01.2021, 16:04
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Yurchenko Roman Sergeevich wrote:
You write "You need to add the setting https://prnt.sc/xqx2em to the action" - but as far as I understand, this functionality is not responsible for printing labels from the process, since I use the "Print price tag" action https://prnt.sc /xqyi9a
well, I suggest you the same setting in the action you need
Yurchenko Roman Sergeevich wrote:
You write "This revision will take 1 hour. Is there an invoice?" - what is included in the revision and I will get as a result?
try to print the price tag in that functionality with the specified setting - and see the result
Good afternoon, Maxim!
Could you comment on the previous question?
02.02.2021, 10:37
Original comment available on version: ru
Yurchenko Roman Sergeevich wrote:
- I tried to print with this checkbox, as you said - yes, it started to break into all pages, but you need to specify the end of the page in html, without this this checkbox does not work - https://prnt.sc/xv970r. I am ready to pay for this function to implement it in action at stages (as you wrote).
in fact, according to this setting, it can issue an invoice for revision
Yurchenko Roman Sergeevich wrote:
- now there is a problem with the scale of the printed image, namely: so that the text is located on the entire label, plus the image quality when printing is better (now instead of the letter Z, 7 is displayed to me because it did not print it, I think due to scale or sharpness). Can I somehow solve the settings?
I think print rendering (styles, sharpening, etc.) is more dependent on the styling of the HTML content and the capabilities of the printer.
At the software level, we are unlikely to make your printer print sharper.
Maybe changing the font/font weight will make it print better?
02.02.2021, 13:48
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
in fact, according to this setting, it can issue an invoice for revision
Maxim, could you issue an invoice for this revision?
02.02.2021, 14:06
Original comment available on version: ru
Yurchenko Roman Sergeevich wrote:
Maxim, could you issue an invoice for this revision?
Now I will arrange for it to be sent to you.
02.02.2021, 14:08
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
I think print rendering (styles, sharpening, etc.) is more dependent on the styling of the HTML content and the capabilities of the printer.
At the software level, we are unlikely to make your printer print sharper.
Maybe changing the font/font weight will make it print better?
Maxim, how can I solve this problem then? I have a small-sized product and I cannot print a barcode on A4 paper on these products. In addition, this is clearly not the case with the printer - it is clearly visible here that you need to set the settings for printing the image itself.
02.02.2021, 14:09
Original comment available on version: ru
Yurchenko Roman Sergeevich wrote:
In addition, this is clearly not the case with the printer - it is clearly visible here that you need to set the settings for printing the image itself.
Either experiment with styles yourself, or create a separate topic on this issue - I will orient the layout designer to look and, if possible, give recommendations.
02.02.2021, 14:13
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Yurchenko Roman Sergeevich wrote:
In addition, this is clearly not the case with the printer - it is clearly visible here that you need to set the settings for printing the image itself.
Either experiment with styles yourself, or create a separate topic on this issue - I will orient the layout designer to look and, if possible, give recommendations.
Maxim, I can physically transfer / send the printer itself to you so that you can do this in more detail. Is it possible?
02.02.2021, 14:15
Original comment available on version: ru
Yurchenko Roman Sergeevich wrote:
Maxim, I can physically transfer / send the printer itself to you so that you can do this in more detail. Is it possible?
Free technical support does not imply such manipulations.
With this question / approach, you should contact the integrators https://crm-onebox.com/en/integrators/
02.02.2021, 14:19
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Yurchenko Roman Sergeevich wrote:
Maxim, I can physically transfer / send the printer itself to you so that you can do this in more detail. Is it possible?
Free technical support does not imply such manipulations.
With this question / approach, you should contact the integrators https://crm-onebox.com/ru/integrators/
Maxim, then I will create a new ticket so that your coder can look at it. OK?
02.02.2021, 14:21
Original comment available on version: ru
Yurchenko Roman Sergeevich wrote:
Maxim, then I will create a new ticket so that your coder can look at it. OK?
Provide a link here - I'll pass it on.
02.02.2021, 14:23
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Yurchenko Roman Sergeevich wrote:
Maxim, then I will create a new ticket so that your coder can look at it. OK?
Provide a link here - I'll pass it on.
Maxim, such a ticket already exists.
Here is the link https://crm-onebox.com/en/support/documents/6223-pechat-etiketok--tsennikov/
02.02.2021, 19:03
Original comment available on version: ru
Improved the setting "Do not wrap the price tag template in an additional wrapper"
05.02.2021, 19:05
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Improved the setting "Do not wrap the price tag template in an additional wrapper"
Good afternoon!
The setting is displayed. Thank you.
05.02.2021, 19:50
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
){kind=link}