No goods (products) are available in the personal account for the client
Client https://baza.cn.ua/admin/shop/users/1180/
Comes here https://prnt.sc/vc5vzi and there are no products
If you log in with admin rights, everything shows
What is the problem ?
In many categories https://baza.cn.ua/admin/shop/category/1614/
There is a tick "Show in the client's office", that is, the categories should be displayed in the category
But the client in the personal account does not have a category selection block https://prnt.sc/vc5ykc
Although the admin has https://prnt.sc/vc5z35
I guess that's the problem
If so, how to solve the problem?
Original question is available on version: ru
Comes here https://prnt.sc/vc5vzi and there are no products
If you log in with admin rights, everything shows
What is the problem ?
In many categories https://baza.cn.ua/admin/shop/category/1614/
There is a tick "Show in the client's office", that is, the categories should be displayed in the category
But the client in the personal account does not have a category selection block https://prnt.sc/vc5ykc
Although the admin has https://prnt.sc/vc5z35
I guess that's the problem
If so, how to solve the problem?
Answers:
This contact has the Employee checkbox, but according to access rights, it is a Client. And as a result, she does not see products in the personal account, because. she has no access to see them
There are 2 solutions:
1 give her access rights to view categories (which I did, now both products and a filter by category will be displayed in the personal account)
2 uncheck employee
There are 2 solutions:
1 give her access rights to view categories (which I did, now both products and a filter by category will be displayed in the personal account)
2 uncheck employee
03.11.2020, 11:12
Original comment available on version: ru
Maria
Employee wrote:
This contact has the Employee checkbox, but according to access rights, it is a Client. And as a result, she does not see products in the personal account, because. she has no access to see them
There are 2 solutions:
1 give her access rights to view categories (which I did, now both products and a filter by category will be displayed in the personal account)
2 uncheck employee
Thank you, it works, but somehow there is no information anywhere about this "subtlety", it is advisable to add information somewhere for what the "employee" checkbox is responsible for and what are the consequences
Plus, it’s somehow not logical, for an ordinary client all categories are available, but not for an employee, while an employee can go to the site and also see these products and categories
05.11.2020, 09:46
Original comment available on version: ru
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