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The employee does not have access to the file from the additional field

Good afternoon. Two questions:
1. An employee Kovalenko Nikolai Nikolaevich cannot open a file from the additional field https://prnt.sc/v9e2wn gives an error https://prnt.sc/v9e30e an example of an order for packaging http://crm.giftstore.com.ua/admin /customorder/zapakovka-products/33520/edit/
2. If the order contains a New Mail invoice, then when entering the NP block, it does not pull the recipient https://prnt.sc/v9e8py
Original question is available on version: ru

Answers:

Good evening
Check the file permissions of this contact. If he does not have access to this file, he will not be able to download it
29.10.2020, 18:03
Original comment available on version: ru

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