Remote process created
Dropshipper dropped order image after creating order from customer account.
According to him, he just clicked "create order" it thought for a long time, then it gave an error that "The process was deleted"
we just decided to find the order in the CRM by the code, neither by search nor if we replace the order code in the link - there is no such process
BUT this product was in reserve in this remote process (the employee removed it, but maybe you can look at the history somehow?)
http://116.202.103.254/admin/shop/products/399/storage/
the situation is not clear at all and the dropshipper says that this situation has already happened 3 times
Original question is available on version: ru
According to him, he just clicked "create order" it thought for a long time, then it gave an error that "The process was deleted"
we just decided to find the order in the CRM by the code, neither by search nor if we replace the order code in the link - there is no such process
BUT this product was in reserve in this remote process (the employee removed it, but maybe you can look at the history somehow?)
http://116.202.103.254/admin/shop/products/399/storage/
the situation is not clear at all and the dropshipper says that this situation has already happened 3 times
Answers:
Good afternoon. This can happen if an error occurs while creating some of the records in the database, by default box ignores such things and "moves on". I can offer to enable the mode for your box, in which case the user will be shown a 500 error and he will need to create an order again
31.05.2022, 12:03
Original comment available on version: ru
in general, it doesn’t matter what kind of error, the main thing is that the product is not put on the reserve later and is not listed as a remote process
And then, for our part, we will slightly change the logic of creating a BP, so that it is created at the stage without action, and then it moves where it needs to
And then, for our part, we will slightly change the logic of creating a BP, so that it is created at the stage without action, and then it moves where it needs to
06.06.2022, 11:11
Original comment available on version: ru
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