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There are no answers for tasks on the forum

More than a month ago I created two topics on the forum:
1. https://crm-onebox.com/en/support/finances/10910-os---dobavlyat-quotvmeste-deshe... - gave an answer once, and abandoned the topic
2. https://crm-onebox.com/en/support/kpi-and-metrics/10817-os---parametri-kpi/ - they offered to complete the task as part of the revision, which we agreed to if it was not a bug.
There was no account, no solution to the bug. Zero replies.
How to work ?
Original question is available on version: ru

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16.11.2021, 17:55
Original comment available on version: ru

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