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I can't log in

I can't log into the system on my PC, login and password don't work, password recovery is also not working - when I enter the code, the page just resets
the app on the phone works
https://carzone.crm-onebox.com/
Original question is available on version: ru

Answers:

https://1b.app/ua/forum/onebox-official-news/19009-novaya-sistema-shifrovaniya-p...
check out this topic
You can now log in via your onebox ID and change your password to the new algorithm.
вчера, 09:42
Original comment available on version: ua

is it possible to remove the authorization block for 1 hour
to do all this now?
otherwise the work is at a standstill
вчера, 09:45
Original comment available on version: ru


Larin Dmitry wrote:
is it possible to remove the authorization block for 1 hour
to do all this now?
otherwise the work is at a standstill

yes of course they took it off
вчера, 09:49
Original comment available on version: ru



Ustimenko Igor
OneBox production wrote:
https://1b.app/ua/forum/onebox-official-news/19009-novaya-sistema-shifrovaniya-p...
check out this topic
You can now log in via your onebox ID and change your password to the new algorithm.

What about the settings that were there? The first thing I encountered was that the order filters that were set up were not displayed. I understand that this may also apply to other points. What should I pay attention to? Was there any official announcement about the changes? I didn't notice it in the mail, I think.
вчера, 14:55
Максим Original comment available on version: ua


Sparrow Maksym wrote:

Ustimenko Igor
OneBox production wrote:
https://1b.app/ua/forum/onebox-official-news/19009-novaya-sistema-shifrovaniya-p...
check out this topic
You can now log in via your onebox ID and change your password to the new algorithm.

What about the settings that were there? The first thing I encountered was that the order filters that were set up were not displayed. I understand that this may also apply to other points. What should I pay attention to? Was there any official announcement about the changes? I didn't notice it in the mail, I think.

Order filters have nothing to do with user passwords and no other aspects are involved.
Letters were sent to the post office with the announcement
вчера, 15:06
Original comment available on version: ua


Ustimenko Igor
OneBox production wrote:

Sparrow Maksym wrote:

Ustimenko Igor
OneBox production wrote:
https://1b.app/ua/forum/onebox-official-news/19009-novaya-sistema-shifrovaniya-p...
check out this topic
You can now log in via your onebox ID and change your password to the new algorithm.

What about the settings that were there? The first thing I encountered was that the order filters that were set up were not displayed. I understand that this may also apply to other points. What should I pay attention to? Was there any official announcement about the changes? I didn't notice it in the mail, I think.

Order filters have nothing to do with user passwords and no other aspects are involved.
Letters were sent to the post office with the announcement

I changed my password, the first time I logged in, then after a while there was an automatic logout, I tried to log in again - with a new password - the same story again - the wrong combination. I'm changing my password again. Some kind of circle
вчера, 15:16
Максим Original comment available on version: ua

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