Multiple users working with one process
Hello! Please advise how you can configure the prohibition of changes in the process, if another manager is already working with the same process.
Is it possible to improve here?
Original question is available on version: ua
Is it possible to improve here?
Answers:
Good afternoon. In theory, with a special block in the process, you can block any changes in the process until someone has opened the same process. This will happen until the second user leaves the page with the process. But there is a jamb here, the second user may not leave the portal and then block work with the process in general
12.05.2022, 13:07
Original comment available on version: ua
anonymous hamster
OneBox production wrote:
But there is a jamb here, the second user may not leave the portal and then block work with the process in general
and is it possible to issue the ID of the contact that works with the process in the error?
and will this logic take into account the restapi user?
12.05.2022, 13:30
Original comment available on version: ua
1. Yes, id+fio will be better
2. Initially, I did not expect this, but in principle it can be done. But will you also make the rest api wait until the conditional employee closes the task? This is how all your work will be done
2. Initially, I did not expect this, but in principle it can be done. But will you also make the rest api wait until the conditional employee closes the task? This is how all your work will be done
12.05.2022, 13:43
Original comment available on version: ua
anonymous hamster
OneBox production wrote:
2. Initially, I did not expect this, but in principle it can be done. But will you also make the rest api wait until the conditional employee closes the task? This is how all your work will be done
we don't need to close the task, just close the tab
12.05.2022, 13:51
Original comment available on version: ua
I don't see any difference in this. Close the tab=exit the task (you are no longer on the task page)
12.05.2022, 14:20
Original comment available on version: ua
yes, great please evaluate the development of such a block.
we do not take restapi into account yet
we do not take restapi into account yet
12.05.2022, 14:35
Original comment available on version: ua
to summarize:
We make a block in the process. When the user goes to the page with the process (opens the process), the block remembers that the user went to the page and checks every X seconds whether he stayed on it or not. While the user remains on the page, we do not allow saving information about this process for other users and show the error "User #xx XX XX XX is already working with this process, try saving later". Is everything right? Is it necessary not to save it, or is it impossible to give it at all?
The block will take 6 hours.
Also, is it possible to cancel the blocking of the process if someone opened the page and does not close it, for example, for 5-10 minutes? In order not to block the process for all employees in such a case. Or let them "deal" with such a user?
We make a block in the process. When the user goes to the page with the process (opens the process), the block remembers that the user went to the page and checks every X seconds whether he stayed on it or not. While the user remains on the page, we do not allow saving information about this process for other users and show the error "User #xx XX XX XX is already working with this process, try saving later". Is everything right? Is it necessary not to save it, or is it impossible to give it at all?
The block will take 6 hours.
Also, is it possible to cancel the blocking of the process if someone opened the page and does not close it, for example, for 5-10 minutes? In order not to block the process for all employees in such a case. Or let them "deal" with such a user?
12.05.2022, 14:48
Original comment available on version: ua
cool, thanks for the rating. the last point - you should figure it out yourself.
the client thinks
the client thinks
12.05.2022, 16:45
Original comment available on version: ua
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