The system is down!
Has been lying for several hours, work is paralyzed
Original question is available on version: ru
Answers:
Good evening.
What exactly doesn't work for you?
As far as I can see your system is working and available
What exactly doesn't work for you?
As far as I can see your system is working and available
27.11.2020, 22:09
Original comment available on version: ru
1. For example, order 27181 cannot be canceled, when you click on the "Cancel" button, the order is simply not canceled.
2. When creating a request about a problem, order 27170 gave out this picture https://prnt.sc/vrgyz6 and did not open
2. When creating a request about a problem, order 27170 gave out this picture https://prnt.sc/vrgyz6 and did not open
27.11.2020, 22:25
Original comment available on version: ru
This is all good, of course, but you answered when the system was already working, but during rush hour, when it was necessary to process orders, create TT and make changes, it did not work. Did you not see problems in the system?
30.11.2020, 10:59
Original comment available on version: ru
Gorobets Maxim
Client wrote:
Did you not see problems in the system?
[/ quote
They saw and decided, so the answer was this.
If our system were flat and everything was immediately visible in it, then there would probably be no need for a forum and TP, as such.
Resolving your issue
https://crm-onebox.com/support/interface/3673-lishniy-simvol--v-nazvanii-tovarov...
This problem has arisen. Which, thanks to you, was successfully solved. You left a request, we saw and decided.
30.11.2020, 11:31
Original comment available on version: ru
OK thanks. The time of course for the failure was extremely inopportune for us. We create ttn at the end of the day always.
30.11.2020, 14:58
Original comment available on version: ru
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