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rybalkashop.com.ua not working

Onebox stopped working https://rybalkashop.com.ua/
I contacted the hosting provider. Answer from them: The VPS itself is working. There is a place, there is a RAM. One box itself does not work.
Please check what is the problem?
Original question is available on version: ru

Answers:

Now works.
Or does it not work under certain conditions?
25.11.2020, 13:11
Original comment available on version: ru

Already earned, after contacting you. Thought you fixed it.
Did not work from 2.00 to 11.00
25.11.2020, 13:38
Original comment available on version: ru

Good afternoon.
You have configured the cleanup actions "Clear data on old events" delete "Events created more than: 10 days ago."
This is a very long deletion period, the action takes a long time, and requires exclusive access to database tables.
25.11.2020, 15:33
Original comment available on version: ru

Good afternoon.
The cleaning action "Clear data on old events", which you turned off, can be turned on if necessary.
The cleaning algorithm has been revised.
The purge action should now not crash the system.
30.11.2020, 11:36
Original comment available on version: ru

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