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Please restore the MVP box for 10 licenses + template Template23

Good day. We bought a boxed solution for 10 licenses + 1 license with the "Template23" software module [paid according to invoice No. 2015572498 dated 07/24/2020. Agreement No. 2015572498 dated July 24, 2020]
For 6 months, we adjusted to our needs with the integrator and archived the server in this form in connection with the necessary break in work.
When they tried to restore the box from the backup, the system showed a Crirical Error. We corresponded and called Hetzner technical support, they found a mistake, but could not fix it [I attach a screenshot of the correspondence]. As a result, they compensated $20 (and the cost of implementation was a hundred times higher)
Maybe you have a copy? If not, please upload a clean version of MVP to a new server, you also need to change the domain. I will send the server and domain data to an email. Ready to pay the bill for the work of the Administrator.
Original question is available on version: ua

Answers:

Good afternoon.
We do not have a copy of your box.
Unloading a clean box - 2 hours.
25.07.2022, 17:32
Original comment available on version: ua

Reset the bill for unloading a clean box for 2 hours to volodymyr.demianiv@gmail.com
26.07.2022, 10:17
Original comment available on version: ua

Good afternoon.
The invoice will be sent to you today.
Access to the server and send a new domain in response to the account.
26.07.2022, 11:14
Original comment available on version: ua

Good afternoon.
Your system is loaded.
When you transfer the domain to the server, it will be available at http://eoffice.com.ua/
27.07.2022, 11:35
Original comment available on version: ua

thanks everything works
* also please change the name of the box in https://1b.app/ua/billing/ to a new one
29.07.2022, 22:04
Original comment available on version: ua

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