Here https://womanparadise.crm-onebox.com/admin/shop/statistic/
It can be seen that after 2022-02-01 17:11:00 crowns do not work
1. Please raise the crowns
2. How can I raise the crowns myself or fix the problem?
3. If you need access to the database, can you get it?
Here https://womanparadise.crm-onebox.com/admin/shop/statistic/ It can be seen that after 2022-02-01 17:11:00 crowns do not work 1. Please raise the crowns 2. How can I raise the crowns myself or fix the problem? 3. If you need access to the database, can you get it?
Good afternoon. Crowns work according to the schedule.
3. If you need access to the database, can you get it?
No way. Why do you need database access?
Good afternoon.
Crowns work according to the schedule.
[quote]3. If you need access to the database, can you get it?
[/quote]
No way.
Why do you need database access?
Tasun Sergey Vladimirovich OneBox production wrote: Why do you need database access?
2. To save the database or do some kind of data export? 3. And if FTP is needed, how can I configure it?
[quote]
Tasun Sergey Vladimirovich
OneBox production wrote:
Crowns work according to the schedule.
[/quote]
Thanks
1. What was it?
What is described in this task https://1b.app/ru/forum/price-platforms-and-marketplaces/12992-promua--pereklyuchit-etap-esli-status-zakaza-na-promua-izmenilsya-rabotaet-ochen -dolgo/
Could not influence?
[quote]
Tasun Sergey Vladimirovich
OneBox production wrote:
Why do you need database access?
[/quote]
2. To save the database or do some kind of data export?
3. And if FTP is needed, how can I configure it?
[file]14048[/file]
irina wrote: 2. To save the database or do some kind of data export?
Backups of files and databases are copied to 3 different servers in different countries - so you don't have to worry about it. All the exports you need are inside the system, you have no access to the database
irina wrote: 3. And if FTP is needed, how can I configure it?
if you need ftp to media files or to upload files to the server - we will provide it
irina wrote: 4. Why so little RAM?
There is enough RAM, it is normal for the system to use it completely. On paid plans, RAM is increased as needed
[quote]
irina wrote:
2. To save the database or do some kind of data export?
[/quote]
Backups of files and databases are copied to 3 different servers in different countries - so you don't have to worry about it.
All the exports you need are inside the system, you have no access to the database
[quote]
irina wrote:
3. And if FTP is needed, how can I configure it?
[/quote]
if you need ftp to media files or to upload files to the server - we will provide it
[quote]
irina wrote:
4. Why so little RAM?
[/quote]
There is enough RAM, it is normal for the system to use it completely.
On paid plans, RAM is increased as needed
Can you answer the question (it's just that this crash created a lot of problems with work with orders, telephony, finances) I would like to understand how often such problems with the system can occur?
[quote]
Ustimenko Igor
OneBox production
OneBox CTO wrote:
There is enough RAM, it is normal for the system to use it completely.
[/quote]
Thanks
[quote]
irina wrote:
1. What was it?
What is described in this task https://1b.app/ru/forum/price-platforms-and-marketplaces/12992-promua--pereklyuc...
Could not influence?
[/quote]
Can you answer the question (it's just that this crash created a lot of problems with work with orders, telephony, finances) I would like to understand how often such problems with the system can occur?
irina wrote: Can you answer the question (it's just that this crash created a lot of problems with work with orders, telephony, finances) I would like to understand how often such problems with the system can occur?
that's great rarity and this crash is not related to our system, but to the fact that the api did not return the data and the cron was waiting for them
[quote]
irina wrote:
Can you answer the question (it's just that this crash created a lot of problems with work with orders, telephony, finances) I would like to understand how often such problems with the system can occur?
[/quote]
that's great rarity
and this crash is not related to our system, but to the fact that the api did not return the data and the cron was waiting for them
Ustimenko Igor OneBox production OneBox CTO wrote: that's great rarity
Crown not working again Last working at 16:10 Judging by the statistics, the whole day of falling. Why?
[quote]
Ustimenko Igor
OneBox production
OneBox CTO wrote:
that's great rarity
[/quote]
Crown not working again
Last working at 16:10
Judging by the statistics, the whole day of falling.
Why?
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