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Cron does not work! Everything is stuck

Hello! Actions do not work (creations ttn), Orders do not come in! (from proma, sockets, wordpress). Need to decide urgently. In this state of CRM for 2 hours! Screen attached.
Original question is available on version: ru

Answers:

Good afternoon.
Cron is up and running. Connects to an external resource web769.default-host.net.
Restarted.
17.08.2021, 14:01
Original comment available on version: ru

Thanks, what was the problem? How to eliminate? It's not the first time this
17.08.2021, 14:04
Original comment available on version: ru


Olkhovsky Anton Andriyovich wrote:
What was the problem? How to eliminate? It's not the first time this

The cron will connect to the external resource web769.default-host.net.
Why this resource does not return anything and does not close the connection is not known to us.
I can assume that if the route between the box server and an external resource breaks for a short time or the quality of the connection deteriorates,
then the external resource may perceive this as a connection break, and the box is still waiting for data from the external resource.
But since it all depends on the Internet between resources, we cannot influence this.
17.08.2021, 14:42
Original comment available on version: ru

web769.default-host.net what is this resource? Maybe increase the amount of memory and the problem will be solved?
17.08.2021, 15:36
Original comment available on version: ru


Olkhovsky Anton Andriyovich wrote:
web769.default-host.net what is this resource?

I think here is the database of your site which is on WordPress - www.aveopt.com.ua

Maybe increase the amount of memory and the problem will be solved?

In this case, the point is not that there are not enough resources, but that under some conditions the connection with the external resource is broken.
In your case, this is WordPress, it can be any external resource, similar behavior has been seen with a socket, Opencart, even with Private...
17.08.2021, 16:13
Original comment available on version: ru

And it looks like you have run out of a token with Prom
PromUA Order Integration
401 Not Authenticated 401 Not Authenticated This server could not verify that you are authorized to access the document you requested. Either you supplied the wrong credentials (eg, bad password), or your browser does not understand how to supply the credentials required. Not Authenticated
17.08.2021, 16:17
Original comment available on version: ru


How to fix that?
If the Question is about Prom, then generate a new token, (if you don’t know how, contact Prom’s TP)
If the question is the long work of the crown, then I have already answered you

But since it all depends on the Internet between resources, we cannot influence this.
17.08.2021, 17:13
Original comment available on version: ru

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