Can't login to box

check the dynamic ip box in the card settings

[quote] Pereginyak Alexander FOP Peregynyak O.P. Certified partner Oneboxconsulting (integrator) wrote: users are thrown out of the system after which they cannot enter the box with their logs here is an example of a contact https://artinvader.com.ua/admin/shop/users/settings/20/ apereginiak The problem started around noon today. [/quote] Does not help

can you send api requests through this user? every request will kick the user out

[quote] Ustimenko Igor OneBox production Premium partner OneBox CTO wrote: can you send api requests through this user? every request will kick the user out [/quote] no, it's not. the problem manifests itself on users whose rights level is Employee.

[quote] Pereginyak Alexander FOP Peregynyak O.P. Certified partner Oneboxconsulting (integrator) wrote: [quote] Ustimenko Igor OneBox production Premium Partner OneBox CTO wrote: can you send api requests through this user? every request will kick the user out [/quote] no, it's not. the problem manifests itself on users whose rights level is Employee. [/quote] record a video then

[quote] Ustimenko Igor OneBox production Premium Partner OneBox CTO wrote: record a video then [/quote] https://www.loom.com/share/e662d6dd0ab141a0b71c6563332106de

[quote] Ustimenko Igor OneBox production wrote: [quote] Pereginyak Alexander FOP Peregynyak O.P. Certified partner Oneboxconsulting (integrator) wrote: [quote] Ustimenko Igor OneBox production Premium Partner OneBox CTO wrote: record a video then [/quote] https://www.loom.com/share/e662d6dd0ab141a0b71c6563332106de [/quote] you seem to be an experienced integrator and do not know the obvious things. you or your client pressed the kick everyone button in the menu (you have now hidden it) in the description of the button it says "This menu item is displayed only for contacts with the access level "Administrator". When this setting is enabled, all employees with the access level "Employee" are automatically thrown out and will not be able to log back into the system until this setting is turned off" Turn on the button - turn off its action and you will be happy good luck I spent a lot of time to find what you slammed if you want to drop a tip here is the link) https://www.liqpay.ua/en/checkout/card/i40375101891 [/quote] do you think I would do that? no, Igor, you are mistaken. I do not stoop to such manipulations. And this button on this project was not displayed in the interface by anyone. At least I don't know anything about it. how and why it happened - I can’t even imagine