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Can't login to box

users are thrown out of the system after which they cannot enter the box with their logs
here is an example of a contact https://artinvader.com.ua/admin/shop/users/settings/20/
apereginiak
The problem started around noon today.
Оригинальный вопрос доступен на версии: ru

Answers:

check the dynamic ip box in the card settings
29.06.2021, 15:29
Оригинальный комментарий доступен на версии: ru

Перегиняк Александр
Oneboxconsulting (интегратор)

Pereginyak Alexander
FOP Peregynyak O.P.
Certified partner
Oneboxconsulting (integrator) wrote:
users are thrown out of the system after which they cannot enter the box with their logs
here is an example of a contact https://artinvader.com.ua/admin/shop/users/settings/20/
apereginiak
The problem started around noon today.

Does not help
29.06.2021, 19:06
Оригинальный комментарий доступен на версии: ru

can you send api requests through this user? every request will kick the user out
30.06.2021, 00:14
Оригинальный комментарий доступен на версии: ru

Перегиняк Александр
Oneboxconsulting (интегратор)

Ustimenko Igor
OneBox production
Premium partner
OneBox CTO wrote:
can you send api requests through this user? every request will kick the user out

no, it's not. the problem manifests itself on users whose rights level is Employee.
30.06.2021, 18:09
Оригинальный комментарий доступен на версии: ru


Pereginyak Alexander
FOP Peregynyak O.P.
Certified partner
Oneboxconsulting (integrator) wrote:

Ustimenko Igor
OneBox production
Premium Partner
OneBox CTO wrote:
can you send api requests through this user? every request will kick the user out

no, it's not. the problem manifests itself on users whose rights level is Employee.

record a video then
01.07.2021, 09:39
Оригинальный комментарий доступен на версии: ru

Перегиняк Александр
Oneboxconsulting (интегратор)

Ustimenko Igor
OneBox production
Premium Partner
OneBox CTO wrote:
record a video then

https://www.loom.com/share/e662d6dd0ab141a0b71c6563332106de
01.07.2021, 13:37
Оригинальный комментарий доступен на версии: ru


Pereginyak Alexander
FOP Peregynyak O.P.
Certified Partner
Oneboxconsulting (integrator) wrote:

Ustimenko Igor
OneBox production
Premium Partner
OneBox CTO wrote:
record a video then

https://www.loom.com/share/e662d6dd0ab141a0b71c6563332106de

you seem to be an experienced integrator and do not know the obvious things.
you or your client pressed the kick everyone button in the menu (you have now hidden it)
in the description of the button it says "This menu item is displayed only for contacts with the access level "Administrator". When this setting is enabled, all employees with the access level "Employee" are automatically thrown out and will not be able to log back into the system until this setting is turned off"
Turn on the button - turn off its action and you will be happy
good luck
I spent a lot of time to find what you slammed
if you want to drop a tip here is the link) https://www.liqpay.ua/ru/checkout/card/i40375101891
03.07.2021, 14:58
Оригинальный комментарий доступен на версии: ru

Перегиняк Александр
Oneboxconsulting (интегратор)

Ustimenko Igor
OneBox production wrote:

Pereginyak Alexander
FOP Peregynyak O.P.
Certified partner
Oneboxconsulting (integrator) wrote:

Ustimenko Igor
OneBox production
Premium Partner
OneBox CTO wrote:
record a video then

https://www.loom.com/share/e662d6dd0ab141a0b71c6563332106de

you seem to be an experienced integrator and do not know the obvious things.
you or your client pressed the kick everyone button in the menu (you have now hidden it)
in the description of the button it says "This menu item is displayed only for contacts with the access level "Administrator". When this setting is enabled, all employees with the access level "Employee" are automatically thrown out and will not be able to log back into the system until this setting is turned off"
Turn on the button - turn off its action and you will be happy
good luck
I spent a lot of time to find what you slammed
if you want to drop a tip here is the link) https://www.liqpay.ua/en/checkout/card/i40375101891

do you think I would do that? no, Igor, you are mistaken. I do not stoop to such manipulations. And this button on this project was not displayed in the interface by anyone. At least I don't know anything about it. how and why it happened - I can’t even imagine
20.07.2021, 12:23
Оригинальный комментарий доступен на версии: ru

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