Employee access to additional fields

It would be better if you provide examples (links) of users (who) and processes (where) that you configure and edit.

Good afternoon. The problem has been fixed and everything is working correctly now. I'll be sure to provide full details next time.

Similar problem. Employee - https://sobr.crm-onebox.com/admin/shop/users/permissions/9355/#done Link to the BP from the employee - https://sobr.crm-onebox.com/admin/customorder/order/358437/edit/ Link to the PSU from the administrator - https://sobr.crm-onebox.com/admin/customorder/order/358437/edit/ Accesses (viewing and management) to the fields Reaction, Physical. Security and Monitoring are available, but Zarina's employee does not have these fields in the interface. [file]6026[/file] [file]6027[/file] [file]6028[/file]

[quote] Mitrofanov Vitaly wrote: The problem has been fixed and everything is working correctly now. [/quote] [quote] Mitrofanov Vitaly wrote: Similar problem. [/quote] Is there a problem now? Perhaps you have a difference in setting permissions or caching permissions? I went under the specified user in the specified process - there is access.

The problem persisted. Also, the fields in the BP card are not visible: Monitoring, Response, Physical. Security.

[quote] Mitrofanov Vitaly wrote: Also, the fields in the BP card are not visible: Monitoring, Response, Physical. Security. [/quote] Maybe your problem is that you gave access to the "Monitoring outsourcing" field, but brought it to a process called "Monitoring" - that's what it shows. The "Monitoring" field does not show, since there is no access to it.

No, with accesses everything is correctly configured. All fields should be displayed in the process: Monitoring, Monitoring outsourcing. There is no duplication or confusion in the fields.

Good afternoon. Now another employee has a similar problem - https://sobr.crm-onebox.com/admin/shop/users/permissions/9347/ It is not possible to change the field - Contract Status

Good afternoon. There is a task to restrict access to certain fields for employees to view and edit certain fields. I go into certain access rights settings: Settings -> Access by add. process fields. There I remove the checkmarks: View and Control in the item All fields. Further on all the fields I place checkmarks for viewing and managing as I need. I save everything. As a result, Field Management works inconsistently with the checkboxes set. The employee has a check mark on the management, but when trying to change the specified field, an error pops up with the lack of access rights to change this field. I return back to the access parava, I return the checkmarks in the All fields item, everything is edited. I don't understand the logic! - This problem is back again. Although yesterday it worked correctly.

[quote] Mitrofanov Vitaly wrote: No, with accesses everything is correctly configured. All fields should be displayed in the process: Monitoring, Monitoring outsourcing. There is no duplication or confusion in the fields. [/quote] the specified user https://sobr.crm-onebox.com/admin/shop/users/permissions/9355/ does not have access to the "Monitoring" field (which should be displayed in the universal block on the left) - she does not see it. But at the same moment there is access to the "Monitoring outsourcing" field (which is displayed in the universal block on the right, but called "Monitoring") - it is displayed. I guess that because of the similar naming of the fields, you are a little confused where is which field in the interface https://sobr.crm-onebox.com/admin/shop/workflowstatus/83/interface/ [quote] Mitrofanov Vitaly wrote: Now another employee has a similar problem - https://sobr.crm-onebox.com/admin/shop/users/permissions/9347/ It is not possible to change the field - Contract Status [/quote] checked under the specified user on the process https://sobr.crm-onebox.com/admin/customorder/order/358437/edit/ - there is access to editing the field [quote] Mitrofanov Vitaly wrote: Good afternoon. There is a task to restrict access to certain fields for employees to view and edit certain fields. I go into certain access rights settings: Settings -> Access by add. process fields. There I remove the checkmarks: View and Control in the item All fields. Further on all the fields I place checkmarks for viewing and managing as I need. I save everything. As a result, Field Management works inconsistently with the checkboxes set. The employee has a check mark on the management, but when trying to change the specified field, an error pops up with the lack of access rights to change this field. I return back to the access parava, I return the checkmarks in the All fields item, everything is edited. I don't understand the logic! - This problem is back again. Although yesterday it worked correctly. [/quote] When you change access rights, they are not immediately applied, but are rebuilt according to the minute crone. They probably do not have time to rebuild, you need to wait a few minutes (depending on the time the minute cron is running).

[quote] Mitrofanov Vitaly wrote: Similar problem. Employee - https://sobr.crm-onebox.com/admin/shop/users/permissions/9355/#done Link to the BP from the employee - https://sobr.crm-onebox.com/admin/customorder/order/358437/edit/ Link to the PSU from the administrator - https://sobr.crm-onebox.com/admin/customorder/order/358437/edit/ Accesses (viewing and management) to the fields Reaction, Physical. Security and Monitoring are available, but Zarina's employee does not have these fields in the interface. [file]6026[/file] [file]6027[/file] [file]6028[/file] [/quote] Here is a screen with access to the Monitoring field!

[quote] Mitrofanov Vitaly wrote: Here is a screen with access to the Monitoring field! [/quote] https://sobr.crm-onebox.com/admin/shop/users/permissions/9355/history/ because you just added them and in fact, after a few minutes, the rights were rebuilt and the employee sees this field in the process

so yesterday's screen! Yes, the monitoring field appeared, but the response and physical fields. there is no security, although they have appropriate access!

[quote] Mitrofanov Vitaly wrote: so yesterday's screen! Yes, the monitoring field appeared, but the response and physical fields. there is no security, although they have appropriate access! [/quote] I gave you a link where there are access rights - the field is shown at the time of my comments, when access rights were not specified, I went into the card and checked their availability

https://sobr.crm-onebox.com/admin/customorder/order/358435/edit/ - the same employee, there are no fields in the block on the left: physical. protection, response. The screenshot shows all accesses for these fields. [file]6050[/file] [file]6051[/file] [file]6052[/file]

https://sobr.crm-onebox.com/admin/shop/orderfield/58/ https://sobr.crm-onebox.com/admin/shop/orderfield/33/ you have fields of the same name - and access rights are built by name, including separate the fields - see different permissions to select

Good morning. Thank you. Indeed, the fields were duplicated. Got it sorted out! But the question on the Contract Status field is up-to-date, the checkboxes for PROSOMTr and Manage are unchecked in the All fields item, but both are on in the Contract Status field item, but when you try to change the field, an error occurs. https://sobr.crm-onebox.com/admin/customorder/order/358438/edit/ - link to a process with this field. Attached is a screenshot of the error. Link to the access rights settings of the designated employee - https://sobr.crm-onebox.com/admin/shop/users/permissions/9347/ Screenshot with settings for this field in the attachment. Duplicate extra. there are no fields with the same name, as was the case in the previous situation. [file]6067[/file] [file]6068[/file]