Does not let in onebox - limit the number of sessions
Can't login to admin. vv.ua/admin
"Your OneBox license has reached the maximum number of sessions:"
Although there is not a single person in the admin panel. There is also no way to go there to forcibly end sessions.
Original question is available on version: ru
"Your OneBox license has reached the maximum number of sessions:"
Although there is not a single person in the admin panel. There is also no way to go there to forcibly end sessions.
Answers:
Good afternoon
we are no longer supporting your product, all your manipulations with the code that led to this problem are now your concern
we are no longer supporting your product, all your manipulations with the code that led to this problem are now your concern
07.04.2021, 13:39
Original comment available on version: ru
We did not perform any manipulations with the code.
The system in the morning stopped letting ALL employees in, citing restrictions. Just blocked all connections.
We need at least some mechanism to get into the admin panel.
The system in the morning stopped letting ALL employees in, citing restrictions. Just blocked all connections.
We need at least some mechanism to get into the admin panel.
07.04.2021, 13:44
Original comment available on version: ru
Grechishnikov Alexander wrote:
We did not perform any manipulations with the code.
The system in the morning stopped letting ALL employees in, citing restrictions. Just blocked all connections.
We need at least some mechanism to get into the admin panel.
at the time of the code transfer to you - all licenses were active.
What exactly you did or changed in the server or code is a mystery, nothing just happens.
If you want us to step in and see what's going on - 3h
07.04.2021, 13:46
Original comment available on version: ru
Can our CRM contact your server to request licenses? If yes, can you check if these available licenses are up to date?
07.04.2021, 14:04
Original comment available on version: ru
06/04 - 6 users had access
07/04 - no one has access in the morning
07/04 - no one has access in the morning
07.04.2021, 14:19
Original comment available on version: ru
Grechishnikov Alexander wrote:
Can our CRM contact your server to request licenses? If yes, can you check if these available licenses are up to date?
they are relevant to us
07.04.2021, 15:09
Original comment available on version: ru
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