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CRM not working

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Good afternoon
you ran out of space on the server
we can clear the junk and logs to free it and restore the system
take 1h
25.01.2021, 10:13
Original comment available on version: ru


This problem will not go away after cleaning.
I spoke with those. support of our hosting. They said that all the space is taken, although we are using the maximum tariff and a 180 gig hard drive in the OneboxVPS 6G VPS package.
At the same time, we use the CRM system to a minimum, but there is no disk space.
Hard disk analysis:
82G occupies the CRM site and the media directory itself - 80G
59G borrow mysql directory with databases
14G borrows database backups
8.9G occupy web server logs
What should we do in this situation?
Why does CRM take up so much space? How to free our disk?
25.01.2021, 11:14
Original comment available on version: ru

Orient already cleared the garbage and logs?
Nothing works for us yet...
25.01.2021, 12:54
Original comment available on version: ru


Tarasenko Ivan
Client wrote:
This problem will not go away after cleaning.
I spoke with those. support of our hosting. They said that all the space is taken, although we are using the maximum tariff and a 180 gig hard drive in the OneboxVPS 6G VPS package.
At the same time, we use the CRM system to a minimum, but there is no disk space.
Hard disk analysis:
82G occupies the CRM site and the media directory itself - 80G
59G borrow mysql directory with databases
14G borrows database backups
8.9G occupy web server logs
What should we do in this situation?
Why does CRM take up so much space? How to free our disk?

did the analysis
you can clear the history of changes by processes (50GB) + logs (8GB) then set up the action to clear the old history and you will forget what the end of the place is for a long time
everything in media/ is your call event files, photos, mail, etc.
25.01.2021, 13:21
Original comment available on version: ru

Thanks for the reply, will look into this in the future.
Have you cleaned up now? So that we can log into CRM today.
Now it gives HTTP ERROR 500
25.01.2021, 13:51
Original comment available on version: ru


Tarasenko Ivan
Client wrote:
Thanks for the reply, will look into this in the future.
Have you cleaned up now? So that we can log into CRM today.
Now it gives HTTP ERROR 500


You will be sent an invoice for cleaning, after payment I will transfer to work to be done today
25.01.2021, 13:53
Original comment available on version: ru

Already paid the bill.
Attached the payment.
Will you have time to clean before 15:00?
25.01.2021, 14:20
Original comment available on version: ru

Good afternoon.
Your system is available.
When the space ran out, the tables broke in the database.
It was necessary to restore the tables.
25.01.2021, 16:11
Original comment available on version: ru


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