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OS - update client access to OneBox website

please update the client's access to his OneBox
https://legalservices.crm-onebox.com/desktop/
he is unable to log in, and sending a request to update the password for some reason does not work
he already tried twice, the letters do not come
plus, I sent him a request to access him in the system, but it seems that access was not opened to me either
Original question is available on version: ru Вячеслав Легеза

Answers:

access sent to the client by mail
27.10.2021, 17:21
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

I entered this forum using the password and login you sent me. But on https://legalservices.crm-onebox.com/desktop/ - with these login and password - I can’t log in - it says that they are wrong
27.10.2021, 17:36
Original comment available on version: ru


Roman wrote:
I entered this forum using the password and login you sent me. But on https://legalservices.crm-onebox.com/desktop/ - with these login and password - I can’t log in - it says that they are wrong

I recommend resetting the cache / cookies of your browser - the access is correct
27.10.2021, 20:38
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Thank you! Helped. Again, I underestimated the effect of clearing cache and cookies. I confidently decided that if it didn’t work out in another browser, then the cache and cookies had nothing to do with it. :) But it turns out not. Thanks again!
27.10.2021, 21:51
Original comment available on version: ru

My profile on this site https://crm-onebox.com has a phone number that is misspelled in two digits. My correct phone number is: 38066 497 55 18 - exactly 066...
Well, on the site https://legalservices.crm-onebox.com - the phone is listed correctly in the profile.
28.10.2021, 16:01
Original comment available on version: ru

The site does not allow me to edit the phone number on https://crm-onebox.com
28.10.2021, 16:03
Original comment available on version: ru

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