Sometimes there is a big delay in the import of orders

Question

The order for the promotion was placed on 08/04/22 at 12:14 p.m
Logged into the system on August 6, 2022 at 5:22 am
Here is a screenshot from the promo

Here is the link to order in the box
https://ppikc.crm-onebox.com/443661/
Why so and how to make the orders arrive on time?

Answer 1

Отдел Заботы

OneBox production

Good afternoon, there may be several reasons why the orders were not imported:
1. The action is disabled
2. crowns do not work
3. BP settings are such that there was an error when creating the order
etc. Is there a current order that does not get delayed in the box? According to such an order, you can definitely tell why it is not delayed, why X days ago something did not work, unfortunately it is very difficult to tell

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10.08.2022, 12:28

Original comment available on version: ua

Sometimes there is a big delay in the import of orders

Answers:

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