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Tariff-3 how to enter different employees

we log in under the account of the director, logins and passwords were created for employees, it’s not clear how to log in from another computer under the employee’s account, when I try to enter the employee’s login and password on the login page, it says there is no such user
Original question is available on version: ru

Answers:

I’m writing from a new account because it didn’t work to ask a question from an existing account, the username and password do not match
19.08.2020, 16:48
Original comment available on version: ru

Hello. Can you link to your box?
19.08.2020, 16:51
Original comment available on version: ru


at the moment only 1 license is available in your box - http://joxi.ru/Q2KeX36hv4wwbr
19.08.2020, 16:57
Original comment available on version: ru

since there are no free licenses, other users will not be able to log in until the user who uses the license logs out
19.08.2020, 16:59
Original comment available on version: ru

I have an invoice dated 08/07/2020 with paid tariff 3
19.08.2020, 17:02
Original comment available on version: ru

contact the sales manager
19.08.2020, 17:06
Original comment available on version: ru

Good afternoon, Ivan.
Please pay attention to the cost of the invoice that was paid. You paid 1819 rubles, and the cost of tariff 3 on the site is 5496 rubles https://crm-onebox.com/ru/prices/#cloud_onebox
Now let me explain why:
Previously, you rented 1 license (up to 1 simultaneous session) at a cost of 1819 rubles/month. We have had changes in the composition of the acquisition of cloud tariffs (we notified all users by mailings + this information was also in the news of the site) and as such there are no more "licenses". Now there are only tariffs 3,5,10, etc. For this reason, & was indicated in the invoice
20.08.2020, 10:27
Original comment available on version: ru

Good afternoon, Ivan.
Please pay attention to the cost of the invoice that was paid. You paid 1819 rubles, and the cost of tariff 3 on the site is 5496 rubles /ru/prices/#cloud_onebox
Now let me explain why:
Previously, you rented 1 license (up to 1 simultaneous session) at a cost of 1819 rubles/month. We have had changes in the composition of the acquisition of cloud tariffs (we notified all users by mailings + this information was also in the news of the site) and as such there are no more "licenses". Now there are only tariffs 3,5,10, etc. For this reason, the invoice indicated "tariff 3 (up to 3 users)", but in fact this is the same license that you used earlier, without any restrictions (there is an API, the ability to work with suppliers, integration with online stores, etc. ).
How I see the solution to this situation:
1) You work under the same conditions and have the opportunity to 1st simultaneous session in OneBox.
2) You pay the difference up to "tariff 3" and we transfer you to the tariff for up to 3 simultaneous sessions. But carefully before that, read all the conditions here https://crm-onebox.com/ru/prices/
24.08.2020, 09:45
Original comment available on version: ru

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