Access rights

Also check the access rights in the employee card. after all, when using access rights according to the role, as well as personal rights in the employee card, they are superimposed. Then, if it is allowed in the card, but forbidden by the role, the employee will still have access. I recommend using only access rights by role, and reset personal access rights

How to reset personal permissions?

Just open the employee card, select "Access rights" in the contact's drop-down menu, in the tab that opens, the "Clear all" button will be on the right, and don't forget to save http://i.imgur.com/lqcsGsI.png Then, in the role's permissions, click Save so that the role's permissions overlap with the employee's permissions. Well, before the reset, look at what was additionally included in the personal rights, so that after the reset, if necessary, allow them in the rights of the role

Made. The result is the same: https://prnt.sc/ulw721

it's hard to say here without a specific employee. Who are you customizing for?

Inna - Manager - alone in this role. Perhaps something in the role still needs to be changed ...?

I think I figured it out - on the screenshots you indicated editing the menu item in the access rights settings http://i.imgur.com/pWoc0gN.png , but turning off the sliders in this menu - you just hide this or that item from the employee's admin panel, but this in no way prevents the manager from visiting the hidden page. In order to really prohibit something, you need to open other related pages with rights, and in your case, the settings page for products http://i.imgur.com/H8Smynb.png, or global ones. I hid the item for you http://i.imgur.com/cadNaFJ.png to the export account https://prnt.sc/uluuty - I can’t say so, but it seems like everything is disabled for export now, check that this field is not really displayed, namely the ability to export under employee access

Unfortunately, everything is unchanged - both ordered products and imports work fine and even the margin is visible - although everything is disabled by access rights https://prnt.sc/um7zh2 A big request - to understand the problem.

[quote] Torbin Elena Client wrote: Unfortunately, everything is unchanged - both ordered products and imports work fine and even the margin is visible - although everything is disabled by access rights https://prnt.sc/um7zh2 We kindly ask you to sort out the problem. [/quote] I could check everything myself, but I need to log in under the access of your employee, but I do not know the password to enter, only the login. You can send me to my personal employee access mail i.shcherbatykh@crm-onebox.com or I will change the password myself, check the access and inform you of the result, then you will change the password back to the desired one

The information has been sent to you by email.

Unfortunately, I cannot resolve this issue. I checked everything - according to the settings in the employee card and access rights, the manager should not see the margin and he no longer sees it http://i.imgur.com/x3yS6ew.png Also, one of the settings hides the Ordered Products item only from the admin menu https://prnt.sc/ulusik but does not affect the display of the button in the product list window and, moreover, does not prohibit access to this page, but in the product access rights settings no resp. options to disable http://i.imgur.com/zjRwebu.png and it needs to be finalized in theory The previously hidden view statistics https://i.imgur.com/cadNaFJ.png are viewed products on the site, whether you have it, but in your case it's just a rudimentary option. As for the export, in theory, by disabling here http://i.imgur.com/g8K5uFA.png, the export of tables globally, including on the page you need, should not be available, but for some unknown reason, the export of everything is available and you need to wait for the answer of the programmers - only they will say whether it really should work or not and fix it.

Good. Then please pass this question to the developers. Perhaps this is a bug in the system that needs to be fixed. By the way, the margin is perfectly visible if you use filters, for example, by order date: https://prnt.sc/unjyke But, we also have nonsense with it, since in some cases the margin is 100%... Let's wait for an answer!

[quote] Torbin Elena Client wrote: Then please pass this question to the developers. [/quote] sorry, in this case, I can not convey anything, you need to wait for the answer of the programmers in this problem, who also monitor this forum [quote] Torbin Elena Client wrote: But, we also have nonsense with it, since in some cases the margin is 100%... [/quote] - this is a separate conversation, set another task on the forum, in which describe what is wrong. But, offhand - a margin of 100% can only be when you sell a product that you put in a warehouse without specifying a purchase price, which becomes zero by default.