One key, two users. The second cannot enter when the first has left.
2022-07-12 19:43:43
Here is the box: https://crm.smartid.com.ua/
They switched from MVP to OS last week.
The system has two users with administrator rights.
The first one logs in normally both through id and login password.
The system is registered to this user's phone.
When the first one logs out, it means that he clicks on "Logout" inside the box, the second one cannot log in:
- not through id,
- not through the login password.
What solution can you suggest?
At the time of insertion of the topic, one activated key.
Original question is available on version: ru
Вячеслав Легеза
They switched from MVP to OS last week.
The system has two users with administrator rights.
The first one logs in normally both through id and login password.
The system is registered to this user's phone.
When the first one logs out, it means that he clicks on "Logout" inside the box, the second one cannot log in:
- not through id,
- not through the login password.
What solution can you suggest?
At the time of insertion of the topic, one activated key.
Answers:
Hello. At the moment, there is one free key in the system, i.e. the second user can easily log in. What error does it show when trying to login?
12.07.2022, 19:53
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
Hello. At the moment, there is one free key in the system, i.e. the second user can easily log in. What error does it show when trying to login?
12.07.2022, 19:57
Вячеслав Легеза
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
now try
now so
enters with phone number 0979740131
12.07.2022, 20:23
Вячеслав Легеза
Original comment available on version: ru
wow, that's better :)
try using the usual login and password, why the phone?)
try using the usual login and password, why the phone?)
12.07.2022, 20:26
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
wow, that's better :)
try using the usual login and password, why the phone?)
through login and password
it’s just that people read the news and try to log in using id, but they don’t succeed
start to get nervous and worried
and still waste time
12.07.2022, 20:38
Вячеслав Легеза
Original comment available on version: ru
well, before you enter through the id, you need to somehow tie this id to the box)) I understand that I want to do nothing and so that the box itself understands that you are really an employee of this box, but in the real world it’s a bit different, you need to confirm somehow)
12.07.2022, 20:40
Original comment available on version: ru
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