Term of licenses
Why, when buying one license in 2021, I decided nine licenses, which were termless, took away the Completion date 07/01/2021
Original question is available on version: ru
Answers:
Good afternoon! - You will be contacted to solve the problem and consult.
03.02.2022, 13:00
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»
Original comment available on version: ru
Dear client, I think that you have already been contacted, but just in case, I will describe the situation in detail here, the information will be useful to many clients and partners.
OneBox CRM+ERP, OneBox MVP and all previous versions (version history here - https://1b.app/ru/version/ ) were sold on a one-time payment: the client pays once, receives the software on his servers, and can use it.
Unfortunately for us, this model turned out to be unprofitable in the long run: because you need to make new software and deliver it to customers for free.
When we started making OneBox OS, we understood that we could sell this software only by subscription and only for recurrent payments, otherwise our business would end: we would not be able to make a new version, recoup investments, and old customers would need to be served for 5 years (according to laws of Ukraine).
Therefore, OneBox OS for old customers is sold only under such conditions: the customer signs an agreement under which he pays for all users every year. A smaller amount than it is now on the market, but still - every year. Even if the client buys only one license, he pays for all users every year. Such conditions for the transition to OS. In fact, there are no perpetual licenses for OS. This is the contract we have concluded with your company.
A little later, we changed the mechanism and introduced a new concept of "activation keys", to which we transferred almost all boxed clients.
Specifically to your situation, then:
- you now have activation keys and they have an expiration date, you can see it in the client area
- before this date you need to make payment according to your contract
- if you do not pay - we will NOT turn you off (because we do not have such a clause in the contract with you), but the "money minus" will accumulate (this clause is in the contract).
- in fact, you do not have a perpetual license, but you can work on credit. The treaty does not regulate sanctions in this regard, but at the same time does not exclude them.
OneBox CRM+ERP, OneBox MVP and all previous versions (version history here - https://1b.app/ru/version/ ) were sold on a one-time payment: the client pays once, receives the software on his servers, and can use it.
Unfortunately for us, this model turned out to be unprofitable in the long run: because you need to make new software and deliver it to customers for free.
When we started making OneBox OS, we understood that we could sell this software only by subscription and only for recurrent payments, otherwise our business would end: we would not be able to make a new version, recoup investments, and old customers would need to be served for 5 years (according to laws of Ukraine).
Therefore, OneBox OS for old customers is sold only under such conditions: the customer signs an agreement under which he pays for all users every year. A smaller amount than it is now on the market, but still - every year. Even if the client buys only one license, he pays for all users every year. Such conditions for the transition to OS. In fact, there are no perpetual licenses for OS. This is the contract we have concluded with your company.
A little later, we changed the mechanism and introduced a new concept of "activation keys", to which we transferred almost all boxed clients.
Specifically to your situation, then:
- you now have activation keys and they have an expiration date, you can see it in the client area
- before this date you need to make payment according to your contract
- if you do not pay - we will NOT turn you off (because we do not have such a clause in the contract with you), but the "money minus" will accumulate (this clause is in the contract).
- in fact, you do not have a perpetual license, but you can work on credit. The treaty does not regulate sanctions in this regard, but at the same time does not exclude them.
05.02.2022, 19:47
Как со мной связаться - никак :)Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/ Original comment available on version: ru
So the payment for the activation keys starts to get worse from the moment you switch to the OS?
06.02.2022, 10:49
Original comment available on version: ru
Didik Igor wrote:
So the payment for the activation keys starts to get worse from the moment you switch to the OS?
No, not really.
We have signed an agreement with you, according to which you pay every year, up to 18 rubles in the amount of $50 for each user, regardless of whether you actually switched to OS or not.
At the very beginning, when we first started making OS, we understood that it would cost about $150-250/user/year.
And to smooth the situation with current customers and not to throw anyone with a price increase - we offered the following conditions to all existing boxed customers: you pay $50/user/year (instead of $150-250 for everyone else) - and we give you the right to switch OS and guarantee that the price will not change for you.
The terms of such an early bird agreement are as follows:
- you constantly pay $50/user/year
- payment every year from the date of conclusion of the contract
- You can switch to OS at any time: immediately, in a month, in a year or never.
And that is exactly the contract we have concluded with you.
06.02.2022, 11:42
Как со мной связаться - никак :)Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/ Original comment available on version: ru
How can I contact you for renting a rahunka on a fee-paid license?
29.08.2022, 12:34
Original comment available on version: ru
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