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Official: end of support for OneBox MVP and earlier versions

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Dear Clients!
We are officially announcing that starting January 1, 2023, OneBox MVP and older versions are no longer supported.
What does this mean for you as a client?
If you are a OneBox cloud client:
1. MVP Cloud Boxes cannot be extended beyond January 1, 2023.
2. You have 6 months to upgrade to OneBox OS. It's free. To do this, on the page https://1b.app/ru/billing/, click the “Upgrade to OneBox OS” button next to the box you need.
3. For cloud clients, updating to OneBox OS is free, you already pay the rent.
If you are a OneBox retail customer:
1. Your OneBox will continue to work on your server, we do not turn it off or limit it in any way.
2. From January 1, 2023, if you contact the OneBox forum or any official OneBox partner (the list of partners is here - https://1b.app/ru/partner/search/ ) and ask to fix some mistake, make a revision - then you will get the answer “First we update you on OneBox OS, then we fix / modify what you need”.
3. For boxed clients, the upgrade to
Original question is available on version: ru Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/

Answers:

Good afternoon
do you think it's normal that you just transfer customers from a boxed version to a paid subscription?
"For boxed customers, upgrading to OneBox OS is paid: your licenses are completely revoked, you are issued activation keys for OneBox OS with payment annually."
there are a number of questions
1. budget? do you count boxers at a special rate or as all new users
2. those improvements that we have already made inside our box - what guarantees that they will all work? and if they don't work, will you upgrade them to a boxed version for free? Or will we again need to go through this whole "path" of improvements?
05.07.2022, 13:19
Original comment available on version: ru

Alexander, good afternoon!

Buzov Alexander wrote:
do you think it's normal that you just transfer customers from a boxed version to a paid subscription?
"For boxed customers, upgrading to OneBox OS is paid: your licenses are completely revoked, you are issued activation keys for OneBox OS with payment annually."

Yes. I consider it normal.
Here there is such a topic on the forum (only in Ukrainian), where I explained the situation a few minutes ago - https://1b.app/ua/forum/onebox-official-news/14157-ofitsiyno-kinets-pidtrimki-on... mvp-ta-rannih-version/
IMPORTANT: if you are an MVP boxer, then everything works for you and will continue to work. We do not revoke your licenses.
But, if you want to switch to OS, then we withdraw and change to keys.
Can you not pass? Of course you can't go.
Can we not support further MVP? Of course we can.
Is this action a neat coercion to switch to OS - yes, exactly it is. New software - new rules.

Buzov Alexander wrote:
1. budget? do you count boxers at a special rate or as all new users

At the discretion of the integrator you work with.
If you do not explicitly work with anyone, you can choose anyone - https://1b.app/ru/partner/search/
Generally speaking, yes, there are special conditions for renewal for old customers, but they are no longer as tasty as they were a year ago.
A year ago we officially announced that there will be OS, and the day of the semi-forced transition will come, giving everyone discounts and so on.

Buzov Alexander wrote:
2. those improvements that we have already made inside our box - what guarantees that they will all work? and if they don't work, will you upgrade them to a boxed version for free? Or will we again need to go through this whole "path" of improvements?

It depends on what improvements and when you made them.
If about a year ago or even earlier, then they are all transferred to the OS.
Here it is better to talk directly with the integrator who did these improvements for you.
Is switching to an OS a hell for most of our customers? Probably not, since a lot of automation and settings are transferred.
05.07.2022, 13:28
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license

Buzov Alexander wrote:
2. those improvements that we have already made inside our box - what guarantees that they will all work? and if they don't work, will you upgrade them to a boxed version for free? Or will we again need to go through this whole "path" of improvements?

Oleksandr, all the dorobki can be moved, even though the stench doesn’t bother the functionality, there isn’t much more, but such functionality is mainly in the interface, which needs to be automated, then the logic there may not change.
I would recommend you to take a non-cost version and familiarize yourself with it, you can transfer business processes, but for everything you will need to spend an hour. I want to think it’s better to spend a little time, but then we’ll be dissatisfied.
05.07.2022, 13:44
Original comment available on version: ru

Well, goodbye MVP, it was good to take a part in the doopratsyuvanni. Time to migrate to OS. Okrema after the transition to OS I will add to the created favorable group "MVP podyaki, podguki" at telegrams https://t.me/+UTUAvL_Qb-ZmMTJi If you have any questions, deprive the reception of vodguki for retailers about the distant transition from MVP to OS.
01.08.2022, 17:06
Original comment available on version: ru

The end has come.
We close the topic.
16.01.2023, 13:39
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru

end
16.01.2023, 13:40
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників»

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