Here is the item https://vzuto.crm-onebox.com/admin/shop/products/25604/storage/ How is that in general? [file]869[/file] And if you go into more detailed information, then they are really tied to orders [file]870[/file] Here in the order [file]871[/file] 1 product, and a reserve of 3. It is not at all clear what is happening and we constantly observe such errors

Goods 2, and reserve 4, how so?

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Колейчик Оксана

2020-11-17 09:04:49

Here is the item
https://vzuto.crm-onebox.com/admin/shop/products/25604/storage/
How is that in general?

And if you go into more detailed information, then they are really tied to orders

Here in the order

1 product, and a reserve of 3. It is not at all clear what is happening and we constantly observe such errors

screenshot_1.png screenshot_2.png screenshot_3.png

Original question is available on version: ru

Answers:

Тиндик Максим Вадимович

OneBox production

In order to diagnose the problem, we need you to provide a test process and a sequence of actions in which you can repeat the above problem (in order to put more goods in the reserve than it is available).

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18.11.2020, 14:46

Original comment available on version: ru

Колейчик Оксана

So the thing is, it's random and we can't find it. Here it works fine, here - we can’t send a couple, we look, and there is some kind of misunderstanding in the warehouses

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19.11.2020, 10:24

Original comment available on version: ru

Тиндик Максим Вадимович

OneBox production

Try to follow, you may be able to "catch" the sequence of actions when this is repeated. Perhaps some actions are automatic / manual.

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19.11.2020, 12:51

Original comment available on version: ru

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Goods 2, and reserve 4, how so?

Answers:

Thanks for your choice.