There is still no access from the box server to the FTP server
http://i.imgur.com/aeSjz8U.pngPackets do not reach the FTP setver.
Packets reach the point of exchange with your provider, then nothing.
Perhaps your provider has something closed, perhaps not everything is open on the FTP server,
we can only speculate, these questions are not in our competence
http://i.imgur.com/OS5vGOX.png