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Does not send export to e-mail

My own question: I send the products from the application, the selected items to "Import/export products", select a template, specify the address to which you need to export, click "Download" (it says "in a couple of minutes it will come to your email"), then I look at the status in the application when it changes to "done". But the letter never arrived in the mail.
PS: mail in onebox is configured.
Original question is available on version: ua

Answers:

Good afternoon. Can you clarify the link to onebox where the problem is observed?
20.10.2022, 16:12
Original comment available on version: ua


Maksym Vadimovych Tyndyk
OneBox production wrote:
Good afternoon. Can you clarify the link to onebox where the problem is observed?

*-*/app/exchange-product/exchange-xls/?type=export&dumpHash=app-object-dump-0330d2b843ce2985df31e21e2b9afe6d
For example, this export. Then the application has the status "done" (screen), but the email is empty (no spam, no other folders).
20.10.2022, 17:33
Original comment available on version: ua

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