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Site balance not updating

Remains are not updated, goods are not loaded on the site siverprod.com.ua
Uploading goods to the site is taken from two files import0_1.xml (product) and offers0_1.xml (residuals)
Universal product import (xml/json) file import0_1.xml
Integration of stocks in warehouses XML (Import) file offers0_1.xml
the automatic action works on the principle that the entire product must be written off from the balance, and then accounted for. and this action should be completed within 5-10 minutes. Right? At the moment, the goods are not accounted for and the site is empty. example: https://siverprod.com.ua/kava-ferarra/
Original question is available on version: ru

Answers:

Hello. You have a sufficiently large amount of inventory balances, if there are a lot of products that are updated by these actions, then cron can work longer than 5-10 minutes
The category you specified has products, perhaps you have an example of a product whose availability has not been updated for a very long time, although it is in the file?
05.09.2022, 18:01
Original comment available on version: ru

Петрович Садовой Александр
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Is it possible to program this action to be performed every 5 hours? During the update / upload of products to the site, the product disappears and this affects orders. Let ftp pick up files once an hour, but update the goods in the box at the specified interval. is it possible to do that? maybe you can suggest something...
06.09.2022, 08:44
Original comment available on version: ru

To import products, there is a setting in which you can set the hours when the action will work, the same setting can be added to the stock balance import action. If this option suits you, then the revision will cost 1 hour
06.09.2022, 16:19
Original comment available on version: ru

Петрович Садовой Александр
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If you set the time for importing products, will it work correctly? so that it does not turn out that the functionality is there, but it does not work. To import warehouse balances - add. Let's count.
07.09.2022, 09:57
Original comment available on version: ru

This setting tells when to run this action. If it is there at 5,13,17,23, then only during these hours, according to the hourly crown, these actions will be launched into work. This does not affect the logic of the import itself.
07.09.2022, 12:37
Original comment available on version: ru

Петрович Садовой Александр
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ok let's count
07.09.2022, 13:17
Original comment available on version: ru


Added a setting to the action of importing balances to the warehouse with a choice of the start time of this action
12.09.2022, 11:08
Original comment available on version: ru

Everything works, thank you.
14.09.2022, 11:37
Original comment available on version: ru

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