Removed photos when clearing the history of product changes
2022-08-31 09:16:16
Here are the goods
https://sara.1box.link/app/product/?categoryid=1083
They had pictures, took advantage of this action
https://sara.1box.link/app/automation/day/edit/
and the photos have been deleted
1. Is it possible to fix it so that this does not happen?
2. It is necessary to restore the photo of the goods, is it possible to do this somehow, are there any backups?
Original question is available on version: ru
https://sara.1box.link/app/product/?categoryid=1083
They had pictures, took advantage of this action
https://sara.1box.link/app/automation/day/edit/
and the photos have been deleted
1. Is it possible to fix it so that this does not happen?
2. It is necessary to restore the photo of the goods, is it possible to do this somehow, are there any backups?
Answers:
Good afternoon.
We take the product https://sara.1box.link/app/product/37246/edit/ his photos have been deleted.
All the same photos that this product had were the same for the product https://sara.1box.link/app/product/3365/edit/ (which, along with the photos, actually deleted the action).
The action deletes all deleted products along with their photos. The action also contains a warning that this will happen.
We take the product https://sara.1box.link/app/product/37246/edit/ his photos have been deleted.
All the same photos that this product had were the same for the product https://sara.1box.link/app/product/3365/edit/ (which, along with the photos, actually deleted the action).
The action deletes all deleted products along with their photos. The action also contains a warning that this will happen.
31.08.2022, 10:45
Original comment available on version: ru
there is backup media on sara, you can restore deleted photos from backup. It will take 1 hour to deploy the backup.
For cabinet.tehnolavka.com.ua we don't have a backup because the box is not on the cloud.
For cabinet.tehnolavka.com.ua we don't have a backup because the box is not on the cloud.
31.08.2022, 10:59
Original comment available on version: ru
Yeah, it turns out there are two products with one photo. And if photos are deleted from the remote one, then they are deleted from the second one. Thank you, everything is clear now
31.08.2022, 11:21
Original comment available on version: ru
bu
OneBox production wrote:
there is backup media on sara, you can restore deleted photos from backup. It will take 1 hour to deploy the backup.
For cabinet.tehnolavka.com.ua we don't have a backup because the box is not on the cloud.
should already work, please check on your products.
31.08.2022, 14:28
Original comment available on version: ru
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